Restaurant Manager

About the role

To ensure objectives are met in the Restaurant. Responsible for the complete organization of the restaurant. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.

What You'll Do

• Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.
• Manage staff scheduling, labor costs, and operational budgets.
• Recruit, interview, hire, onboard, and train team members and supervisors.
• Conduct performance evaluations, coaching, recognition, and disciplinary actions.
• Ensure compliance with company policies, food safety standards, and health regulations.
• Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
• Resolve guest concerns promptly and maintain exceptional customer service standards.
• Lead staff development, training programs, and operational improvements to maximize sales and profitability.

Supervisory Responsibilities

Is responsible for the overall direction, coordination and evaluation of both units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What You Will Bring

• A minimum of 2 years experience in a similar role.
• In-depth knowledge of restaurant best practices.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work cooperatively and efficiently in a team.
• The team member must frequently lift and/or move up to 50 pounds.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information: Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - Access Your Earnings When You Need Them
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship - One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact