Retail & Fleet Assistant Manager
- Location
- Santa Rosa, CA · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 31 days ago
Skills & highlights for this role
- vehicle sales
- CRM platforms
- sales coaching
Also useful
- fleet sales
- aftermarket product sales
Key Responsibilities
Retail Management
- Work with sales and service team members to ensure a timely and seamless purchase process for Members and guests.
- Demonstrate and train both service and product-knowledge standards.
- Assist in leading regular huddles with RCUAS team members.
- Assist in managing the CRM platform to ensure proper follow up, retention of Members and to seek out new prospective sales and Member growth.
- Motivate, counsel, coach and monitor the performance of the RCUAS sales and service team.
Fleet Auto Sales
- Sell vehicles to business Members.
- Sell mechanical breakdown warranties, guaranteed auto protection coverage and other aftermarket related items.
- Prepare paperwork for the sale of the vehicle and loan.
- Research and solve Member problems and complaints in an accurate and timely manner.
- Perform all functions in a security conscientious manner.
Administrative and Support
- Assist with completion of monthly reports and other tasks as needed.
- Create and submit invoices for payment for repairs, smog certifications and other reconditioning items on repossessed and in- stock vehicles.
- Ensure the immediate collection of sales proceeds on each vehicle sold.
- Lead and assist Auto Advisors to ensure sales paperwork is complete and organized.
- Responsible for moving cars and organizing dealership lot.
- Assure the close out of all deals sold at RCU Auto Services.
- Manage Sales Advisor’s dealership and branch schedule, to ensure appropriate coverage.
- Partner with Assistant Manager in tracking and forwarding internet leads to Sales Advisors.
Other Functions
- Visit businesses and branches to promote auto buying fleet services.
- Promote business and fleet services at community and other types of events.
- Work in conjunction with Business Services to grow and support Business Members.
- Assist in the continuous growth of dealer relations to enhance broker business.
Join us and discover why you'll love working at Redwood Credit Union!
About Redwood Credit Union
Redwood Credit Union is seeking an Assistant Manager of Retail and Fleet who will form a wide variety of management and sales duties in the day-to-day sales and service leadership of the dealership. Research, locate, and sell a variety of vehicles to Business Members in the purchase of new, pre-owned, and brokered vehicles, while simultaneously providing sales management to a team Auto Sales Advisors.
About Redwood Credit Union (Rcu)
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
- 21st largest credit union in the U.S. and the largest financial institution based in the North Bay
- Recognized by Newsweek as one of "America's Best Credit Unions 2026"
- Awarded a 5-Star Bauer Rating
- Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"
- Top Corporate Philanthropists (#24) - San Francisco Business Times
- Voted Best Places to Work in the North Bay 21 years in a row
- World-class Employee Engagement scores
- Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
- Industry leading Net Promoter Scores across the U.S.
From Redwood Credit Union's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Retail & Fleet Assistant Manager job at Redwood Credit Union located?
This Retail & Fleet Assistant Manager position at Redwood Credit Union is located in Santa Rosa, CA (On-site). Always check Redwood Credit Union's application page for specific state eligibility or relocation policies.
What qualifications are required for Retail & Fleet Assistant Manager at Redwood Credit Union?
For the Retail & Fleet Assistant Manager role, Redwood Credit Union highlights experience with vehicle sales, CRM platforms, sales coaching. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Retail & Fleet Assistant Manager position at Redwood Credit Union?
This listing links directly to Redwood Credit Union's Lever application page. You can apply directly on Redwood Credit Union's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.