Retail Associate (Seasonal, Part Time)

About the role

The Retail Associate champions weirdness, radical inclusion, and the power of creativity to change the world. Reporting to the Retail Manager, the Retail Associate creates an otherworldly shopping experience for our guests. Retail Associates will have expansive knowledge of our products, prepare and display merchandise and assist guests with their transactions. We encourage Retail Associate to elevate the narrative within our story world by executing their job duties with a performative and creative flair.

Compensation

Compensation for this role is $19.75/hour.

Please note: This is a part time, seasonal position. See "Work Schedule" below for full details.:

Job Responsibilities

• Welcome guests to the exhibition and/or gift shop and answer their questions
• Perform job responsibilities with a creative flair that elevates the exhibition narrative
• Deliver a memorable guest experience through exceptional customer service
• Monitor crowds and assist with crowd control to ensure the safety of guests and staff
• Remain knowledgeable on products offered and discuss available options
• Maintain in-stock and presentable conditions throughout the gift shop
• Process POS (point of sale) purchases and merchandise returns, re-stocking displays, etc.Receive product and stock the sales floor including: processing incoming shipments, merchandising products,
• Comply with inventory control procedures
• Report emergencies to the manager
• Respond to injuries and emergencies appropriately
• Collaborate with other team members to create and maintain a pleasant environment for guests

Required Qualifications

• Strong service skills and welcoming demeanor required.
• Basic understanding of sales principles and customer service practices.
• Basic computer skills.
• An interest in the arts.
• Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays.

Desired Qualifications

• Prior work experience in a retail, museum, park, recreation facility, or other public space.
• Prior experience with point-of-sale systems.
• Familiarity with inventory procedures.
• Conversationalist, impersonator or otherwise.Hidden talents that can be employed as part of the persona including singing, dancing, magic, comedy.
• Bilingual, especially but not limited to English and Spanish.

Essential Skills and Abilities

• Communicate with others to exchange information.
• Learn and operate point of sale systems.
• Follow and enforce safety rules.
• Maintain composure in stressful situations.
• Adaptable to changes in a fast-paced work environment.

Work Environment and Physical Demands

Work Environment

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. May require work outdoors for special events or critical functions.

Physical Demands

• Moving in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Positioning or moving objects up to 20 pounds.

Work Schedule

• This position has an effective start date on or after 11/16/2026, with the position ending no later than ~90days later (2/14/2027).
• This position is seasonal. We are looking for those who have evening, weekend and holiday availability. Approx. 20 hours per week.

• Supervisory Responsibility: This position does not require supervisory responsibility.
• Travel: No travel is required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Impact

• Meow Wolf is committed to our DIY roots and grassroots community support principles.
• To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation.
• As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

Benefits

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

• Medical Insurance options: PPO & HDHP*
• Dental and Vision Insurance*
• HSA, HRA, and FSA options*
• 401k Retirement Plan
• Company paid Life Insurance Policy and Disability Coverage(s)*
• Voluntary Critical Illness and Life Insurance Policies*
• Company Paid Employee Assistance Program
• Paid Parental Leave for 12 weeks
• Discount off Meow Wolf Gift Shop Merch and Cafes
• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions