Story Cannabis
Direct Greenhouse career site

Retail General Manager

Location
Phoenix, AZ · On-site
Job type
Full-time
Level
Lead / Staff
Experience
3+ years
Education
High school diploma or equivalent
Listed
14 days ago

Skills & highlights for this role

  • 3+ years retail management experience in the cannabis industry
  • Verifiable cannabis product knowledge
  • Dutchie point of sale proficiency
  • Metrc compliance tool proficiency
  • Cash and debit transaction handling
  • Compliance with state and local guidelines
  • Team leadership and motivation
  • Ability to lift 50+ pounds occasionally
  • Ability to sit or stand for long periods

Also useful

  • Associate degree
  • Training and development of budtenders, shift leads, and assistant general managers

Overview

The Retail General Manager will oversee the day-to-day operations of a busy retail store, which includes oversight of financials, physical inventory, storage of cannabis, leading a team of employees, and the overall cleanliness & organization of the store.

Responsibilities

  • Maintain a distribution process that is professional and safe for all customers and in compliance with state and local guidelines.
  • Ensure all stored cannabis is accounted for and the store has adequate amounts of cannabis for the daily operations.
  • Motivate team members, solve problems quickly and effectively, and take intentional steps towards accomplishing goals.
  • Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
  • Review store sales goals and KPIs regularly to improve overall operations and financial performance.
  • Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration.
  • Training and development of budtenders, shift leads, and assistant general managers
  • Receive store and inventory supplies.
  • Provide exceptional customer service - always going the extra mile.
  • Perform other duties as required to successfully meet department and company goals and objectives.

Qualifications & Requirements

  • Minimum High School Diploma or G.E.D equivalent required, Associate Degree preferred.
  • 3+ years of retail management experience within the cannabis industry.
  • Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and methods of consumption.
  • Strong point of sale and industry compliance tools, specifically Dutchie and Metrc.
  • Must be over 21 years of age.
  • Applicants must consent to a background check.
  • Must have a valid State-Issued ID or U.S. Passport
  • Must have reliable transportation.
  • Must have no scheduling restrictions.

Physical Requirements

  • Must be able to occasionally lift 50+ pounds.
  • Must be able to either sit or stand for long periods of time

Our Benefits

  • Paid time off (PTO) including 8 paid holidays per year*
  • Medical, Dental, and Vision Insurance*
  • 401k retirement savings plan*
  • Company paid Short-Term & Long-Term disability*
  • Company paid Life Insurance*
  • Employee Assistance Program (EAP)*
  • Employee referral program
  • Commuter benefits*
  • Product discounts
  • Additional compensation incentives (tips, bonuses, etc.)

*For full-time positions only

  • We want our story to be one that fosters an inclusive culture and provides an enriching employee experience.
  • As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives.
  • We understand that these laws have disproportionately impacted certain communities and individuals.

We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.

Our Story

Story Cannabis was built by misfits on a mission - people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we're just getting started.

Our vision is to bring hope, happiness, and healing to the world through cannabis, and we're doing it one state, one store, and one customer at a time.

Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.

If you're ready to challenge what's expected and shape the future of cannabis, your next chapter starts with Story.

Read the original posting

From Story Cannabis's careers page, first listed on Rolev.ai on October 26, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Retail General Manager role at Story Cannabis, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Retail General Manager job at Story Cannabis located?

This Retail General Manager position at Story Cannabis is located in Phoenix, AZ (On-site). Always check Story Cannabis's application page for specific state eligibility or relocation policies.

What qualifications are required for Retail General Manager at Story Cannabis?

For the Retail General Manager role, Story Cannabis highlights 3+ years of relevant experience; a high school diploma or equivalent; experience with 3+ years retail management experience in the cannabis industry, Verifiable cannabis product knowledge, Dutchie point of sale proficiency, Metrc compliance tool proficiency, Cash and debit transaction handling, Compliance with state and local guidelines. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Retail General Manager position at Story Cannabis?

This listing links directly to Story Cannabis's Greenhouse application page. You can apply directly on Story Cannabis's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.