Retail Sales Associate **Seasonal** - Gardens Mall

About the role

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.

At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.

Job D escription

As a QA Engineer, you will be part of the Release Engineering team, helping to create and ensure the stability of software updates across the entire Darktrace product suite.

What will I be doing

You will play a crucial role in troubleshooting software issues, collaborating closely with our Support Engineers, and acting as a key liaison to our Development Team. In this role, you will gain a broad understanding of large areas of the Darktrace product suite and have opportunities to take on small projects, allowing you to utilize and develop your scripting skills. Your responsibilities will include:

• Identifying and diagnosing new and reported issues within the Darktrace platform,
• Liaising between the development team and our support team,
• Developing, configuring, and automating systems and services.

This is a hybrid role, requiring compulsory attendance of 2 days a week in the Cambridge office.

What experience do I need

We are looking for candidates with demonstrated proficiency in problem-solving and analytical thinking, along with the ability to leverage tools and data for troubleshooting and optimization. Candidates should also be familiar with Linux command lines and scripting languages like Python or Bash. Other essential skills include:

• The ability to collaborate effectively with others as well as work independently,
• A strong desire for continual learning,
• Demonstrable networking knowledge, including basic concepts such as TCP, UDP, DNS, and the ability to troubleshoot related problems,
• Understanding of core Unix system components such as services, package manager, and time daemon, with a track record of solving related problems.
• While previous experience in DevOps or QA roles is beneficial, it is not a prerequisite.

Benefits

• 23 days' holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.