Retail Sales Lead

About the Job

As a Sales Lead at Dolls Kill, you are a leader, communicator, and ambassador of the customer experience. In this role, you are responsible for opening and closing the store, supporting daily operations, and leading the team in the absence of management to ensure every customer leaves with a memorable, on-brand experience. When the manager is away, you’re the one the team looks to for guidance, making sure every guest who walks through our doors leaves with a memorable experience that reflects the Dolls Kill vibe.

Your passion for fashion, brands, and trends will inspire both your team and our customers, transforming shopping into an immersive experience. This isn’t just a job; it’s an opportunity to lead, grow, and make a lasting impact by prioritizing the guest experience through effective communication, leadership, and a deep sense of ownership over our store.

Responsibilities

• Create Magic: Engage with guests, answer questions, and recommend killer styles. Be the ultimate fitting room guru, ensuring every try-on is a step closer to self-expression.
• Handle with Care: Process transactions with precision and efficiency, using the point-of-sale system like a pro.
• Be a Style Authority: Stay on top of the latest trends and promotions, and showcase how our products can be mixed, matched, and styled to perfection.
• Keep It Cool: Maintain visual standards that are as sharp as your style, ensuring the store is always on point and inviting.
• Collaborate & Innovate: Work closely with the leadership team to bring the company vision to life, all while putting our guests front and center.
• Be the Voice: Share customer feedback with the leadership team to help us constantly evolve and improve the Dolls Kill experience.
• Follow the Beat: Adhere to company policies and procedures, ensuring every guest has a consistent and exceptional experience.
• Ability to maneuver around the sales floor and stockroom with ease, including bending, standing, twisting, and lifting up to 50 lbs.
• Independence and initiative, with the confidence to work solo when needed.
• A passion for fashion, a love for the Dolls Kill brand, and a desire to be part of something bigger.

Perks of the Gig

• Flex Your Schedule: Enjoy a flexible work schedule that fits your life.
• Grow with Us: Opportunities for growth and advancement, and the chance to learn the art of guest experience and sales.
• Be in the Scene: Get exposure to exclusive events, influential celebrities, and the latest in pop culture.
• Score Big: Enjoy a generous team member discount to keep your wardrobe as fierce as your style.