Retail Sales Representative - Home Warranty (Sam’s Club)

Job Type: Regular

Work Location: Sam's Club 8290 - Orlando, FL 32837

Overview

2020 Companies is now hiring highly motivated, sales-driven professionals as Field Sales Agents to represent a leading Home Warranty provider inside Sam's Club locations. This full-time role is ideal for experienced retail sales candidates looking for a rewarding commission-based opportunity in a premier retail environment.

Your primary responsibility is to engage Sam's Club members, educate them on Home Warranty services and plans, and facilitate enrollments through a simple QR code-based process. If you enjoy working in retail, have a passion for helping customers protect their homes, and bring a strong work ethic, 2020 Companies wants YOU!

Pay

• $20/hr base pay + uncapped commission paid weekly
• Schedule: Wednesday through Sunday, 11:00 AM to 7:00 PM
• Location: Assigned Sam’s Club location

Our Benefits

• Health benefits, paid time off, and 401K with company match
• Paid training and onboarding support
• Career growth opportunities with clear paths for advancement
• Next-day pay on demand with DailyPay
• 5-day schedule (Wednesday through Sunday)
• Premier Sam's Club retail locations

About the role

• Drive brand awareness and plan enrollments through daily direct customer engagement within assigned Sam's Club location
• Educate customers on Home Warranty services and plans, including coverage options and pricing
• Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis
• Generate qualified enrollments by guiding customers through the QR code-based digital enrollment portal
• Accurately document and report sales activity, schedules, and best practices via Pulse time tracker
• Maintain Display area for cleanliness, professionalism, brand standards, and demo-readiness per Sam's Club and client guidelines
• Set up and break down Display equipment at the start and end of each scheduled shift
• Collect customer feedback and provide market insight and recommendations to management
• Adhere to all client-approved training scripts and sales processes without deviation
• Follow all Sam's Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols
• Complete end-of-shift pulse surveys and report activity as directed
• Attend meetings, training sessions, and conference calls as required

Performance Measurements

• Regular and prompt attendance for all scheduled shifts (Wednesday through Sunday, 11:00 AM to 7:00 PM)
• Meet established weekly/monthly enrollment goals and Net Sales Per 8 Hours targets
• Customer/client satisfaction based on enrollment quality, rejection percentage, and substantiated complaints
• Adherence to client enrollment procedures and Sam's Club vendor standards

Qualifications

• High school diploma or GED equivalent required
• 6+ months of previous retail selling experience or customer-facing sales experience preferred
• Must be available to work a flexible schedule including weekdays, weekends, and holidays (primary schedule: Wednesday through Sunday)
• Warm, self-motivated, outgoing, and enthusiastic with strong interpersonal skills
• Ability to stage a consultative selling process that connects with customer needs and overcomes objections
• Ability to perform independently in an unstructured retail environment
• Comfortable standing for prolonged periods in a retail setting
• Proficiency with smartphones and digital tools (QR codes, mobile enrollment portals)
• Must have a personal cellphone with a working number for role-related communication
• Must pass a background check and drug screening

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment