Retail Store Manager

Pay and benefits

Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time. Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.

Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions. Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.

Maintain a neat clean organized store environment at all times. Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology. Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.

Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team. Support team initiatives and create an inclusive environment Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store's assets. Deliver financial results based on key performance indicators.

Identify ways to manage and control store expenses. Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition. Ensure store employees meet and/or exceed defined, monthly success measurements Meet or exceed sales goals for the store.

Education: High School Diploma/GED Req Bachelor's Degree Pref Work Experience: 2-4 years Management experience in retail sales Req 2-4 years Sales & sales management experience Req Knowledge, Skills and Abilities: Communication Req Microsoft Office Req Store Management Req Store Operations Req Customer Service Req Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No T-Mobile's Commitment Total Target Cash Pay Range: $73,600 - $132,700, inclusive of target incentives Base Pay Range: $55,200 - $99,525 The pay range above is the general base pay range for a successful candidate in this role.

The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.

Full and part-time employees have access to the same benefits when eligible.

We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!

We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.