Revenue Cycle Operations Specialist

Position details

full-time Monday to Friday, day shift 8 a.m. to 4:30 p.m.

May need to work weekends or flex to earlier or later shift depending on the project and department needs.

While Royal Oak will be the home base, must also be willing to travel to all other hospital campuses in Grosse Pointe, Troy, Farmington Hills, Dearborn, Taylor, Trenton and Wayne and any ambulatory sites affiliated with these hospitals.

This position will support the revenue cycle service line, so prior experience working in revenue cycle/patient access is preferred.

Job Summary

The Operations Specialist will work in partnership with leadership and various operational teams and organizational departments to develop, implement and support programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. Assists in managing the day-to-day operational needs as well as the strategic goals of the business.

Essential Functions

• Provides operational support for new and existing programs and projects. Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner. Prepares progress reports, study results and other reports as required.
• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Engages in process and quality improvement initiatives. Responsible for implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives. Collaborates with leadership to develop action and projects plans focused on operations and running the business.
• Assists with the coordination of compliance activities to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May serve as interim leadership
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications

Required

• Bachelor's Degree or equivalent in business, healthcare administration or related field.
• 3 years of relevant experience.

Preferred

• 3 years of leadership experience.
• 3 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

Site

• Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak
• Department Name
• Patient Registration Royal Oak - Corporate
• Employment Type
• Full time
• Shift
• Day (United States of America)
• Weekly Scheduled Hours
• 40
• Hours of Work

8 a.m. to 4:30 p.m.

• Days Worked
• Monday to Friday
• Weekend Frequency
• N/A

Current Corewell Health Team Members

Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.