Revenue Office Associate II
- Pay
- $17 per hour
- Location
- Lincoln, NE · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- Yesterday
Skills & highlights for this role
- coursework or training in administrative/office support or related programs
- experience in customer service or public contact, or applying criteria/regulations, or administrative/office/secretarial support work
- knowledge of web and PC software applications
- knowledge of general accounting principles and business office procedures
- skill in operating PCs, calculators, and basic office machines
- ability to communicate effectively by phone, in person, and in writing
- ability to research and analyze accounts and recognize errors
Also useful
- OnBase
- tax administration experience
- training or mentoring peers
About the role
The work we do matters!
- Hiring Agency: Revenue - Agency 16
- Location: Lincoln, NE
- Hiring Rate: $17.017
- Job Posting: JR2026-00030451 Revenue Office Associate II (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
11-30-2026
About the role
The Department does NOT sponsor Science, Technology, Engineering & Mathematics (STEM) Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.
This position is a 100% "working in office" position.
An employee in this position performs unique technical operations and corrections to taxpayer accounts, computer generated listings, and inquiries. This involves extensive research and analysis through use of paper and electronic listings, PC programs, and OnBase. This position performs extensive reviews of documentation. This involves daily oral and written communication on technical details of tax rules and regulations, with teammates and the public.
Job duties include
- Processing returns and/or refund claims. This includes performing the following on a semi-regular basis: opening mail, sorting of like tax forms, validation of documents, reconciliation of deposits, data entry and document preparation.
- Edit and correction of tax returns and applications for various tax programs.
- Written and telephone communication with taxpayers regarding the information contained on tax returns, applications, and refund claims.
- Corrections of errors on tax returns and applications through computer listings. These errors may be caused by incorrect information contained on a return or application, may be an error made in previous processing steps.
- Training peers. Sharing information, identifying possible problems and formulating solutions.
- Educating taxpayers on various tax programs.
- Assists with other functions as the need arises.
Knowledge, skills and abilities.
Minimum Qualifications
Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment, or areas related to the programs and functions of the employing agency, OR experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
- Knowledge of: Web and PC software applications, general accounting principles, and business office procedures.
- Skills in: Operation of PC, calculator, and other basic office machines.
Ability to: Communicate effectively by telephone, face-to-face, and in writing with tax preparers, taxpayers, teammates, and supervisors. Research and analyze accounts; recognize errors during review of tax returns, applications, and reports. Apply various policies, procedures and instructions in the area of tax administration; work on broad assignments with responsibility for daily decision-making; organize and coordinate daily functions.
- If you're currently employed by the State of Nebraska, please don't apply through this external career site.
- Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page.
- You can access Workday anytime through the Link web page:
Benefits
- We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
- Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.
Equal opportunity and legal notices
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
From Son's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Revenue Office Associate II role at Son, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Revenue Office Associate II role at Son?
The Revenue Office Associate II posting at Son states compensation of $17 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Son's official career site.
Where is the Revenue Office Associate II job at Son located?
This Revenue Office Associate II position at Son is located in Lincoln, NE (On-site). Always check Son's application page for specific state eligibility or relocation policies.
What qualifications are required for Revenue Office Associate II at Son?
For the Revenue Office Associate II role, Son highlights experience with coursework or training in administrative/office support or related programs, experience in customer service or public contact, or applying criteria/regulations, or administrative/office/secretarial support work, knowledge of web and PC software applications, knowledge of general accounting principles and business office procedures, skill in operating PCs, calculators, and basic office machines, ability to communicate effectively by phone, in person, and in writing. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Revenue Office Associate II position at Son?
This listing links directly to Son's Workday application page. You can apply directly on Son's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.