Revenue Operations Manager

The Role

We're looking for a Revenue Operations Manager to build the systems and processes behind Surge’s go-to-market. You’ll work closely with Marketing, Business Development, Operations, and Finance to help us scale with clear processes, reliable data, and reporting leaders use to make decisions.

This is a foundational role. You’ll have broad ownership and the chance to shape how we go to market as we grow.

What You'll Do

• Build the go-to-market foundation. Define funnel stages, lead routing, and follow-up processes so every opportunity is handled consistently.
• Own our GTM systems. Lead CRM strategy, implementation, and administration, and shape the broader revenue tech stack.
• Enable account-based marketing. Partner with Marketing on target account strategy so campaigns focus on the accounts that matter most.
• Measure what drives revenue. Build attribution and pipeline reporting that connects marketing activity to opportunities and closed revenue.
• Run the operating cadence. Support pipeline reviews, forecasting, and recurring business reporting for leadership.
• Partner with Finance. Make sure commercial data flows reliably from deal to contract to revenue.

What We're Looking For

• Experience in revenue operations, sales operations, or marketing operations, preferably at a B2B tech or AI company, including hands-on CRM selection and implementation.
• Strong systems thinking: you can define funnel stages, design lead routing, and turn messy data into reporting that teams actually use.
• The ability to work across Marketing, BD, Ops, and Finance, influence without authority, and follow through until the work is done.
• Meticulous attention to detail, paired with comfort in a fast-paced, high-ambiguity startup environment.
• Deep interest in AI systems - direct AI/ML experience valued but not required.