RN-Administrative Team Coordinator RN-VirtualCare+

About the role

• Location: Justin Drive Office Building II
• Shift: Rotation (United States of America)
• Scheduled Weekly Hours: 36
• Worker Type: Regular
• Exemption Status: No

Job Summary

Coordinates and supervises the delivery of nursing care and activities on assigned units. Assures compliance with the directives, policies and applicable laws and regulations. Responsible for developing and initiating improvements in the organization and delivery of high quality, cost effective patient care.

Duties and responsibilities will include supporting the vision, mission, and goals of the Nursing Department and the organization. Responsible for nursing clinical practice, budgetary personnel activities, regulatory activities associated with the unit and the clinical department, and continuing support of Electronic Medical Record.

Responsible for ensuring the very best patient/family experience by optimizing all customer interaction.

Job Duties

• As a member of departmental leadership teams, you will need to demonstrate characteristics and behaviors necessary to assure employee understanding and acceptance of the nursing and system driving strategies including communicating and incorporating the Nursing and Organization's vision, goals, and initiatives at the unit and department level consistently with the Magnet philosophy and environment.
• Participates in the formulation of nursing policies and goals as well as policies affecting other departments.
• Communicates and interprets policies, procedures and regulations to patients, visitors and staff members, as required.
• Promotes and supports concepts of positive guest relations.
• Sets expectation for evidence based practice incorporated with development procedures.
• Fosters an effective working relationship with the Medical Director and Physician Liaison of the inpatient unit.
• Develops positive and proactive employee relations.
• Serves as a resource for unit issues, mentors staff, delegates actions as appropriate and creates an environment of participation.
• Facilitates attendance of assigned personnel at internal and external educational programs.
• Collaborates with Clinical Nurse Educators to develop employee orientation, continuing education and competencies.
• Provides direct supervision to assigned personnel, assists with orientation and integration of new employees.
• Conducts performance appraisals, monitors absenteeism, orders supplies, scheduling 24 hour staffing, patient and bed triage where appropriate.
• Assists with addressing performance problems initiating the disciplinary process as appropriate.
• Design and implement strategic operational plans related to changes in the healthcare environment.
• These plans may include capital, clinical, financial, Human Resources, and IS quality and service plans.
• Demonstrates fiscal accountability by managing assignments to meet worked hour statistics.
• Develops and promotes service standards that foster a customer sensitive environment, using a proactive approach.
• Measures performance against standards and seeks team commitment to exceed standards.
• Resolves patient and customer related issues in a timely manner.
• Conducts leadership rounds on the unit.
• Proactively reviews the units and systems risk exposure to develop educational activities for employees and associates that will reduce liability.
• Ensures all incidents, serious events, and sentinel events are reported to PI and addressed in a timely manner.

Additional information

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Education

Enrollment in Bachelor's Degree in Related Field- (Required), Graduate from Specialty Training Program- (Required), Bachelor's Degree-Nursing (Preferred)

Experience: Minimum of 2 years-Nursing (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing BodyDefault Issuing Body, Licensed Registered Nurse (Pennsylvania) - RN_State of PennsylvaniaRN_State of Pennsylvania

Skills

Budgeting Skills, Communication, Group Problem Solving, Interpersonal Communication, Organizing, Preceptor Skills, Teamwork

Our Purpose & Values

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.