Road Supervisor
- Pay
- $32 – $34 per hour
- Location
- Rochester, MN · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 3+ years
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- CDL
- Passenger Endorsement
- driver training
- incident management
- lift-equipped vehicle operation
Also useful
- wheelchair accessible vehicle operation
Stated benefits & perks
- Health
- Retirement
What You'll Do
- Conduct regular performance evaluations of drivers, providing feedback and coaching to improve service quality and efficiency.
- Develop and implement training programs for new hires and ongoing training for existing drivers.
- Handle customer service issues, resolving complaints and making decisions to promote passenger satisfaction.
- Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
- Go to the scene of accidents and incidents to manage processes and protocols
- Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
- Safely and courteously, operate lift-equipped vehicles to transport elderly and/or persons with disabilities
- Learn the fundamentals of Via operations and related safety procedures
- Perform the routine operation of vehicles, including pre- and post-shift inspections
Who You Are
- Minimum of 3+ years' experience in transportation services or comparable industry, with at least 1 year in a supervisory role.
- High school diploma or equivalent; higher education or certifications in transportation, logistics, or related field preferred.
- At least 25 years old
- Hold a valid Commercial Driver's License (CDL) and Passenger Endorsement with a clean driving record.
- An effective communicator and holds excellent interpersonal skills, with an ability to handle stressful situations diplomatically.
- Proficient in using a tablet and standard office software (e.g., Google Suite).
- Possess good knowledge of the city and community of Rochester
- Are able to operate a wheelchair accessible vehicle within standard safety guidelines to ensure public safety
- Able to deal effectively and courteously with all customers and the public
- Ability to work flexible hours, including evenings and weekends, as required.
- Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits
- Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Salary range: $32 - $34 / hour
- Hours/Shifts: Varied
- We are proud to offer a generous and comprehensive benefits package, including health and retirement benefits.
Ready to join the ride?
Via is an equal opportunity employer.
About Via
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Road Supervisor, you will oversee service operations for Rochester Public Transit. You will supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur. You may also work as a driver operator when needed, leading by example, and ensuring excellent customer service for our riders.
This is a full-time, shift-based position requiring approximately 40-45 hours per week (8-9 hour shifts) in-person based out of our Rochester, Minnesota. While standard schedules are provided, this role does require flexibility and your fixed schedule could include evenings, weekends, and on occassion extended hours as business needs arise.
From Via's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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All Via jobsCommon questions
What is the salary for the Road Supervisor role at Via?
The Road Supervisor posting at Via states compensation of $32 – $34 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Via's official career site.
Where is the Road Supervisor job at Via located?
This Road Supervisor position at Via is located in Rochester, MN (On-site). Always check Via's application page for specific state eligibility or relocation policies.
What qualifications are required for Road Supervisor at Via?
For the Road Supervisor role, Via highlights 3+ years of relevant experience; a high school diploma or equivalent; experience with driver training, incident management, lift-equipped vehicle operation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Road Supervisor position at Via?
This listing links directly to Via's Greenhouse application page. You can apply directly on Via's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.