Robot Operations Manager PM
- Pay
- $145,000 – $175,000 per year
- Location
- San Carlos, CA · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 4+ years
- Listed
- 30 days ago
Skills & highlights for this role
- electromechanical repair
- troubleshooting complex hardware
- root cause analysis
- reliability engineering
Also useful
- depot operations
- failure analysis
- traceability
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Pto
About the role
Shift: PM Shift
Your Charter
As the PM Operations Manager, Service, you will lead the PM shift of our internal Maintenance & Repair Operations organization. You’ll own the execution and scaling of repair operations for complex electromechanical robotic systems - from intake and diagnostics through repair, validation, and return-to-service.
This role is critical to ensuring system reliability, operational throughput, and rapid feedback into engineering as 1X scales humanoid robot production and deployment. You’ll operate as both a hands-on technical leader and an operational builder, developing the processes, standards, and team needed to support a rapidly growing robotics operation.
Key Outcomes
- Build and lead a high-performing PM shift repair and maintenance operation supporting robotic system reliability at scale
- Establish scalable workflows for diagnostics, repair, validation, failure tracking, and return-to-service processes
- Drive measurable improvements in repair turnaround time, repeat failure reduction, and operational throughput
- Partner cross-functionally with Engineering, Manufacturing, and Quality teams to improve product reliability and serviceability
- Develop and mentor a growing team of repair technicians and diagnostic/service engineers across both hourly and salaried functions
Key Competencies
- Strong hands-on troubleshooting capability across complex electromechanical systems
- Ability to lead technical teams in fast-paced, high-growth operational environments
- Deep operational instincts with experience building scalable repair or maintenance workflows
- Excellent root cause analysis and structured problem-solving skills
- Comfortable operating both strategically and tactically - from process development to hands-on repair work on the floor
Minimum Requirements
- 4-6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations environments
- Proven experience leading technical teams in manufacturing, robotics, automotive, aerospace, or other high-reliability industries
- Strong experience troubleshooting and repairing complex hardware systems
- Ability to operate effectively in ambiguous, rapidly evolving startup environments
- Bachelor’s degree in a technical discipline preferred, but not required
Preferred Skills
- Experience supporting robotics, autonomous systems, EV platforms, or aviation systems
- Background in depot operations or medium-to-high volume repair environments
- Familiarity with reliability engineering concepts, failure analysis, and structured root cause methodologies
- Experience working within traceability-driven or safety-critical operational environments
- Exposure to scaling repair or refurbishment operations from prototype to production volume
What Does a Successful 1X Team Member Look Like
- Team members at 1X who thrive here are builders.
- They move fast, own their work completely, and treat time like it’s the one thing you can’t get back - because it is.
- They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask.
- We push each other to be better, and we do it with honesty and respect.
Benefits
- Comprehensive medical, dental, and vision coverage
- Generous paid time off, company holidays, and parental leave
- 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
- Commuter benefits (transit and parking)
- Short-term and long-term disability, and life insurance
- Employee Assistance Program (EAP) for mental health, financial, and personal support
- Onsite snacks and catered lunches
About 1X
We’re building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it’s not.
To do this right, we have to solve robotics, AI, and manufacturing at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you’re inspired by this, you’ll thrive here. We’ve been at this since 2014 and we’re at the point where the hard problems are behind us and the hard work is in front of us.
NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We’re not demoing it - we’re shipping it. We’re excited to meet you if this excites you.
If you’ve spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We’re scaling, we’re hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.
About the Team
The Maintenance & Repair Operations team is responsible for keeping robotic systems operating reliably as we scale from prototype development into higher-volume deployment. The team sits at the intersection of engineering, manufacturing, quality, and field operations - closing critical feedback loops between hardware performance and product improvement.
This group plays a direct role in improving robot reliability, operational readiness, and scalability across the entire lifecycle of our systems.
Equal opportunity and legal notices
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.
From 1X's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Robot Operations Manager PM role at 1X?
The Robot Operations Manager PM posting at 1X states compensation of $145,000 – $175,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on 1X's official career site.
Where is the Robot Operations Manager PM job at 1X located?
This Robot Operations Manager PM position at 1X is located in San Carlos, CA (On-site). Always check 1X's application page for specific state eligibility or relocation policies.
What qualifications are required for Robot Operations Manager PM at 1X?
For the Robot Operations Manager PM role, 1X highlights 4+ years of relevant experience; experience with electromechanical repair, troubleshooting complex hardware, root cause analysis, reliability engineering. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Robot Operations Manager PM position at 1X?
This listing links directly to 1X's Ashby application page. You can apply directly on 1X's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.