SaaS and Vendor Operations Analyst

What you'll own: Software and licensing

• Maintain our application inventory and know who uses what
• Manage entitlements, true-ups, and seat recovery so we stop paying for software nobody's using
• Run the renewal calendar and start every renewal early, so we negotiate with leverage and not a deadline

Hardware

• Own the workstation inventory and laptop procurement from purchase through retirement

Contracts and vendors

• Support negotiations on pricing and terms, and keep signed agreements organized and findable
• Route purchases to the right Vibes signatory for approval
• Draft vendor risk assessments and gather evidence for in-scope vendors and applications (GRC validates it)

Spend and people operations

• Track software and hardware spend against plan, and flag problems early with a recommendation attached
• Connect access, licenses, and equipment to onboarding and offboarding, so new hires are productive on day one and departures are clean

What success looks like

• No surprise renewals, missed notice windows, or wrong seat counts
• Measurable savings from seat recovery and stronger negotiations
• Internal teams who see procurement as a helpful partner, not a roadblock

You might be a fit if you

• Have 2+ years in software asset management, IT procurement, or vendor management, ideally at a SaaS-heavy company
• Have worked renewals or negotiated pricing and terms, and are comfortable with auto-renewals, notice periods, price caps, and true-ups
• Are strong in spreadsheets: you can analyze usage data, recover seats, and model future spend
• Have worked with identity or SSO tools like Okta, Google Workspace, or Microsoft Entra

Bonus points for

hardware lifecycle experience, reading a SOC 2 report and spotting what matters, or experience with POs, invoice matching, or RFPs.

How we work

• Detail-obsessed, because it matters. A missed date or a wrong seat count costs real money, and you treat it that way.
• You spot savings and risks early and arrive with a recommended solution.
• Direct and kind. You're professional and firm with vendors, and warm and responsive with colleagues. Internal teams are your customers.
• Self-directed and adaptable. You keep many threads moving at once, learn fast, and stay steady when priorities shift.
• Honest and reliable. You do what you say you'll do and treat people well.

Our Core Values

• Respect, honesty, and integrity for all stakeholders
• Always be learning
• Relentless focus on the customer
• Never be satisfied
• Create value
• Seek accountability and ownership

Compensation and Benefits

The base salary for this role is $75,000 - $80,000 annually. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications. Vibes offers employees a full slate of benefits including competitive salaries, options, medical, dental and vision coverage, short and long term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program.