Sales Account Manager

About the role

Taylor Corporation is a dynamic, diversified company with big plans for the future and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger more challenge, more variety, more pathways for professional growth we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Corporate Graphics Commercial, a subsidiary of Taylor Corporation, is looking for a Sales Account Manager to join our team in North Mankato, MN!

At Corporate Graphics Commercial, we are a dedicated print manufacturing partner focused on delivering outstanding quality, consistency, and value. For nearly 50 years, our team in North Mankato, MN has solved complex print challenges by combining cutting-edge technology with unmatched customer focus. We operate a modern facility specializing in high-quality commercial print, book printing and binding, catalogs, and fulfillment operations.

We are seeking a consultative, highly organized Sales Account Manager for Program Sales to join our team. You will serve as the primary bridge between our major contract program clients and our internal manufacturing operations. This critical role focuses on managing programmatic print business-including custom book publishing, recurring marketing collateral, corporate catalogs, and inventory fulfillment workflows. You will own the entire account lifecycle, from structured client onboarding to day-to-day project management, ensuring seamless delivery on every order.

Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities

• Primary Manufacturing Bridge: Serve as the central, on-site liaison linking major program clients directly with our engineering, production, and scheduling floors.
• Client Onboarding: Design and lead the onboarding process for new contract print programs, setting up technical specifications, data hand-offs, order templates, and delivery SLAs.
• End-to-End Project Management: Oversee print programs from initial project submission through prepress, press scheduling, bindery, and fulfillment to ensure timelines and quality marks are consistently met.
• Cross-Functional Collaboration: Partner daily on-site with estimating, customer service, prepress, and press floor production to navigate technical specifications and maintain account accuracy.
• Organic Program Growth: Analyze active account performance to identify upselling and cross-selling opportunities; pitch added capabilities like specialty binding, print enhancements, or custom kitting.
• Account Health & Pipeline Management: Manage active contract compliance, update project pipelines within our Print MIS/CRM platforms, and proactively resolve any production or distribution discrepancies.

You Must Have

• Experience: 3 to 5+ years of account management, project management, or client onboarding experience, preferably within commercial print, book manufacturing, or industrial fulfillment sectors.
• Technical Aptitude: Strong understanding of print production processes, including high-volume offset, fast-turn digital printing, bindery mechanics, and distribution/logistics workflows.
• Project Management Skills: Outstanding organizational abilities with a proven track record of managing multi-layered timelines and complex onboarding workflows.
• Systems Proficiency: Experience utilizing Print Management Information Systems (Print MIS), automated estimating workflows, and CRM platforms.
• Communication: Exceptional verbal and written communication skills, with a collaborative approach to solving technical problems between clients and operations teams.

Pay and benefits

The anticipated annual salary range for this position is $70k - $90k. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.