Sales Administrator

Position Summary

As the Sales Administrator, you will be the operational backbone of our sales department, ensuring every order-from entry to delivery-runs smoothly. You will serve as the critical link between our Sales team, Sourcing, Purchasing, Warehouse logistics, and valued customers.

Key Responsibilities

• Order Management & Processing: Accurately enter and oversee all customer purchase orders across all product lines.
• Logistics & Tracking: Maintain detailed, real-time tracking logs for all purchase orders and In-Transits (ITs) to ensure accurate delivery timelines.
• EDI Order Validation: Review Electronic Data Interchange (EDI) transmissions, proactively identifying and resolving pricing or quantity discrepancies.
• Cross-Departmental Coordination: Partner with Sourcing, Planning, Purchasing, and Warehouse teams to communicate updates, lead-time shifts, and shipping schedules to sales reps and clients.
• Open Order & Backorder Management: Audit open order reports, manage backorders, and update delivery dates upon sales and customer approval. Inventory Reporting: Generate clear inventory availability reports to keep internal teams informed of stock status.
• Customer & Sales Support: Assist customers with order updates and setup sheets, while supporting the sales team with Return Merchandise Authorizations (RMAs) and special initiatives.

Qualifications

• Self-sufficient problem solver who works well under minimal supervision.
• Strong ability to multitask effectively in a fast-paced environment.
• Proficient with computers and Excel
• Personal Attributes: Exceptional written and verbal communication skills. Strong organization and attention to detail.

What's In It For You?

• Comprehensive Health: Premium Medical, Dental, and Vision plans designed to keep you and your family healthy and thriving.
• Financial Security: Secure your future with our 401(k) retirement plan (including a discretionary company match) plus company-provided Basic Life and AD&D Insurance.
• Work-Life Balance: Take the time you need to recharge with generous Paid Time Off (PTO) and a full schedule of paid Holidays.
• Growth & Support: We invest in your potential through our Tuition Reimbursement program for continuous learning and provide 24/7 personal support via our Member Assistance Program (MAP).
• Team Culture: Join a community that celebrates your hard work with regular Associate Engagement Events, ranging from seasonal celebrations to on-site wellness activities.
• Exclusive Style Perks: Look your best for less with generous Associate Clothing Discounts across all our company stores and e-commerce sites.