Sales and Operations Planning Manager

What you'll do

The Supply Chain Sales and Operations Planning (S&OP) Manager is responsible for leading the monthly S&OP process by analyzing demand, supply, inventory, and operational performance data to drive informed business decisions. This role collaborates cross-functionally with Sales, Finance, Operations, and Supply Chain teams to align forecasts, identify risks and opportunities, and improve planning accuracy.

The manager develops reports, dashboards, and recommendations that support inventory optimization, customer service performance, and business growth objectives. The position also drives continuous improvement initiatives to enhance planning processes, data quality, and overall supply chain effectiveness.

As a Sales and Operations Planning Manager, you will be responsible for

• Own and lead the end-to-end monthly S&OP process, establishing the planning cadence, coordinating cross-functional inputs, identifying material gaps, and driving alignment across demand, supply, inventory, and financial plans.
• Lead and facilitate the Executive Sales and Operations Planning meeting with the Executive Management Team at least quarterly, presenting consolidated demand, supply, inventory, financial, and operational insights; highlighting material risks, opportunities, and trade-offs; and driving alignment on decisions, priorities, and follow-up actions.
• Analyze demand forecasts, sales trends, inventory levels, and supply chain performance to identify risks and opportunities as well as to make recommended changes and actions for improved performance.
• Lead regular discussions and working sessions with Sales, Finance, Operations, Procurement, and Supply Chain teams to develop and maintain accurate forecasts and operational plans.
• Prepare and present reports, dashboards, and performance metrics for leadership reviews and decision-making.
• Monitor key performance indicators (KPIs) such as forecast accuracy, inventory turns, service levels, and backlog performance.
• Identify supply constraints, excess inventory, and demand changes, and recommend mitigation strategies.
• Support inventory optimization efforts to balance customer service, working capital, and operational efficiency.
• Maintain planning data and master data integrity within ERP and planning systems.
• Facilitate cross-functional discussions to resolve gaps between demand and supply plans.
• Drive continuous improvement initiatives related to planning processes, reporting, system capabilities, and data quality.
• Collaborate with Procurement and key suppliers to communicate supply forecasts, review capacity and lead-time risks, monitor supplier performance, and support corrective actions that improve supply continuity and service performance.
• Collaborate with key suppliers to develop and share supply forecasts, review capacity plans, and ensure alignment between customer demand and supply availability.
• Monitor and report supplier performance metrics, identify risks to supply continuity, and support corrective actions to improve delivery and service performance.
• Support supplier collaboration initiatives by maintaining shared planning tools, analyzing supply constraints, and driving continuous improvement efforts related to inventory, lead times, and forecast accuracy

Minimum Qualifications

• Bachelor's degree in supply chain management, business administration, operations management, industrial engineering, finance, analytics, or a related field, or an equivalent combination of relevant education and experience.
• Minimum of 5 years of experience in supply chain planning, demand planning, inventory management, production planning, sales and operations planning (S&OP), or a related analytical role.
• Demonstrated experience leading or coordinating a formal S&OP or Integrated Business Planning process, including cross-functional forecasting, supply planning, inventory review, and leadership reporting.
• Experience analyzing business and operational data to support forecasting, inventory, supply, or operational decision-making.
• Experience working with ERP, planning, or business systems in a manufacturing, distribution, or supply chain environment.

What you'll bring

• APICS/ASCM CPIM, CSCP, CLTD, or a comparable supply chain certification preferred.
• Experience with Microsoft Dynamics 365, SAP, Oracle, or similar ERP systems.
• Advanced proficiency in Microsoft Excel and experience developing or interpreting dashboards in Microsoft Power BI. Working knowledge of Microsoft Teams, SharePoint, and OneDrive.
• Analytical aptitude
• Demonstrated ability to develop and present executive-level planning insights, recommendations, and decision scenarios to senior leadership.
• Ability to manage recurring planning cycles, deliverables, dependencies, and escalation points.
• Strong written and verbal communication skills, including the ability to translate complex planning data into clear recommendations for leadership.
• This position primarily involves work performed in an office environment and requires the ability to use standard computer and communication equipment. Reasonable accommodation may be provided in accordance with applicable law.

Work Environment Requirement

• This position follows the company's applicable workplace and hybrid-work expectations. In-person attendance at the Pittsburgh office may be required based on business and collaboration needs (approximately 1-3 days each week).

Additional information

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.

Where we stand

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled