Sales Coordinator

About the role

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn.

We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

About the role

Job Status: Full Time / Hourly

Position Summary

Sales Coordinators serve as a valuable resource to both Customer Success Managers and Business Development Manager within the Home Building Facility. Sales Coordinators continuously assist in solving dealer issues, clarifying / completing sales orders, and organizing commitments and deadlines.

Duties / Responsibilities

• Quoting homes via phone calls and through email, converting those quotes to orders, cancel orders as needed
• Completing vinyl releases / AC / SC forms
• Completing weekly scorecards
• Prepare orders for release to production (print signoffs and final confirmations)
• Assign serial numbers to orders and complete production change orders as needed
• Collaborate with engineering to complete prints
• Attend order read meetings with production and produce / release change orders to production
• Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary
• Log orders in the facility SharePoint site
• Keep retailer database updated regularly
• Complete option usage reports
• Floor homes on independent retail partner orders and verify funds on community orders
• Set up new models by adding the standard features and options available to the models
• Create new options by working with purchasing on pricing, material relief, and assigning the options to the models
• 45L and Energy Star reporting
• Shipping, as needed by dispatch
• Calculating and inputting freight, create YTD volume list
• Invoice homes by sending MCO and invoice to appropriate financial institution * Created data plates and month-end reporting
• Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary
• Review weekly parts and A/R reports
• Update matter ports / layouts / photos using website management
• Order materials for house packs for customers
• Key inventory tickets and create retailer labels as needed
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent
• 2 years of experience in a related role preferred
• Excellent attention to detail and organizational skills
• Able to communicate effectively in person, through email, and over phone
• Able to work well within a team - humble, hungry, people smart

Pay and benefits

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Business Unit - B00018

Clayton Manufacturing