Sales Development Associate

About the position

The Sales Development Associate identifies and qualifies new leads to generate potential sales opportunities.

The position is based in our Atlanta, GA office (hybrid model) and is expected to work from said office three out of five days a week.

Applicants must be legally authorized to work in the United States.

Responsibilities

• Your primary responsibility (80% focus) involves proactively engaging and qualifying inbound leads within the Service Level Agreement (SLA).
• Serving as the initial point of contact, you will quickly identify client needs and directly schedule a meeting with a Sales Director.
• Additionally, you will independently generate new opportunities through targeted outbound prospecting (20% focus)
• Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
• Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
• Maintains accurate records of sales activities and pipeline development in CRM tools.

Skills and Qualifications

• High school diploma or equivalent; associate or bachelor's degree complete or in progress.
• Experience in sales, customer service, or a related role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effective communication and interpersonal skills.
• Ability to conduct research and identify potential leads.
• Capability to handle initial sales inquiries and follow up on leads.
• Adaptability to learn new sales techniques and tools.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

• We build teams that continually strive to get better than the day before.
• You will be challenged daily and given opportunities to grow personally and professionally.
• We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn't exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings - followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

• Trust is paramount.
• We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
• Customers are core.
• We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
• Innovation never stops, it only accelerates.
• The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
• We deliver with agility.
• We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
• United by respect.
• Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
• Teams make "it" happen.
• Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.