Sales Engineer, Commercial

About the Role

Socket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

What You'll Do

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
• Craft technical content to guide customers in implementing specific use cases or extending our solution.
• Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
• Provide guidance on integrating solutions into the customer's existing infrastructure.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

What You'll Bring

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers
• Prior experience in security, developer tools, or SaaS environments
• Hands-on technical background: prior software engineering, data science, or equivalent role
• Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
• Understanding of software supply chain security and vulnerability management concepts
• Ability to read/write basic scripts in Python, JS, or Go
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
• RESTful API and integration experience

Our Interview Process

• Phone Screen with our Talent Team
• Virtual f2f with the Hiring Manager
• Virtual f2f with members of our Sales Team
• Presentation
• Final call with our Founder
• Debrief
• References
• Offer

Hiring is a big decision on both sides.

Benefits

Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:

• Market competitive salary bands
• Meaningful equity program
• Comprehensive health benefits for you and your family (99% coverage)
• Flexible time-off, holidays, and winter shutdown to rest & recharge
• Paid parental leave
• Remote-first, with quarterly team off-sites

At Socket, we

• Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.
• Move with urgency and focus: We prioritize swift, decisive action.
• Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.
• Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.
• Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.
• Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.