Sales Operations Analyst

About the role

Azenta Inc.

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity

Job Title

About the role

Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing millions of samples globally.

How You'll Add Value

As a key member of our Sales Operations Team, you will work closely with the Business Strategy Director, Regional Sales Directors, Sales Representatives, and other key stakeholders to assist in all support areas of sales. You will be responsible for managing processes, Azenta Business Systems, and data to drive revenue growth. This role will require being able to handle tasks from reporting and analyzing data to process improvement and ensuring sales strategy aligns with business goals.

What You'll Do

The Sales Operations Analyst will support our SMS Channel and C&I Sales team in driving operational excellence and assist with day-to-day administration and operational tasks such as:

• Support the Business Strategy Director and Regional Sales Directors to achieve company and team goals.
• Create dashboards to maximize our data for key insights and decision-making
• Aide in monthly, quarterly and yearly planning, business direction, and business development efforts.
• Support Sales Managers and Sales Leadership to achieve company and team goals
• Improve processes and platforms to increase efficiency, reduce costs, and improve customer experience.

Key Responsibilities include

• Strategize with Business Strategy and Sales managers on implementing key performance indicators and communicate regularly on performance metrics.
• Recommend strategic priorities, Salesforce performance metrics and sales effectiveness tracking methods to maintain and improve Azenta's competitive advantage in the market.
• Identify and implement process improvements in the SMS Channel/C&I organization that enhances sales productivity and simplify the sales process.
• Partner with key stakeholders to identify, plan and deliver future enhancements with clear prioritization, effective resource planning, and strong project management.
• Work with the sales and marketing leadership team on strategies for the sales organization.

What you will Bring

• Bachelor's degree in business or related field.
• 3+ years of experience in Sales Operations role with sales force effectiveness required.
• Proven experience with creating complex dashboards in Excel or similar programs that allow multiple dataset inputs.
• Proven experience with manipulating data in Excel, analyzing data sets, creating pivot tables, and using formulas.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Proven experience with Salesforce and Oracle Cloud.
• Proven experience developing efficient and effective operational processes and technology solutions.
• Proven experience developing efficient and effective dashboards for data visualization, operational processes and technology solutions.
• Ability to understand strategic direction, goals, and support processes to facilitate achievement of business objectives.
• Result-oriented and success-driven mindset, conveying a sense of urgency and driving issues to closure.
• Ability to build relationships with leaders, employees, and customers.
• Solid oral and written communication skills with the ability to communicate clearly to other stakeholders in different functions at various levels.
• Highly motivated, goal-orientated and outgoing. Self-starter - able to plan own schedule and priorities. Demonstrated initiative and self-development.

Working Conditions/Schedule

• Location: Onsite in Burlington, MA 4+ days/week
• Travel Expectations: <10% of time spent traveling

EOE M/F/Disabled/VET

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at for assistance.

Pay and benefits

The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.