Sales Support
- Location
- USA-California-Fontana
- Listed
- 9 days ago
Jingdong
Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
Job Details
- Job Title: Sales Support
- Location: Fontana, CA
- Annual Base: $71,000 - $86,000 USD + Annual Performance Bonus
What You'll Do
- Sales Operations Support:
Additional information
Enable end-to-end sales processes (contracts, billing, account management) to ensure compliance and data integrity, driving seamless execution.
- Analytics-Driven Insights:
Build integrated sales dashboards and conduct multidimensional analyses (e.g., customer lifecycle, conversion rates) to identify risks and recommend efficiency optimizations.
- Customer Relations Management:
Implement tiered lifecycle strategies to drive renewals, win-back campaigns, and experience enhancements, boosting engagement and retention.
- Process Standardization & Training:
Optimize support workflows by creating SOPs and delivering system training. Reduce operational exceptions through standardized practices.
- Risk Mitigation & Compliance:
Monitor and mitigate risks (e.g., unauthorized reselling, pricing violations) via enhanced control systems. Enforce compliance to safeguard profitability and sustainable growth.
About You
- Minimum 1+ year of experience working with 3PL warehousing operations.
- Extensive experience in supplier procurement, management, and assessment, excellent business negotiation skills and coordination abilities, and a clear understanding of market capacity conditions and pricing structures.
- Proven ability to work with internal teams such as sales, operations, warehouse, finance, and customer service to support account execution and issue resolution.
- Strong verbal and written communication skills in Chinese (Mandarin) and English.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
About The Team
You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Equal opportunity and legal notices
At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
From Jd's careers page, first listed on Rolev.ai on October 31, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Sales Support role at Jd, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
Common questions
Where is the Sales Support job at Jd located?
This Sales Support position at Jd is located in USA-California-Fontana. Always check Jd's application page for specific state eligibility or relocation policies.
How do I apply for the Sales Support position at Jd?
This listing links directly to Jd's Workday application page. You can apply directly on Jd's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.