Sales Support Coordinator

About the role

This position sits within our Fortify Building Solutions business, which serves the pre-engineered metal buildings, metal roof & wall systems and steel building components industry. The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations.

Key Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
• Review and process tax exemption certificates. Ensure sales/use tax compliance.
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction.
• Provide and ensure customer-focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Qualifications & Requirements

• High school diploma or GED required.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is recommended.
• Ability to process financial and administrative transactions in an efficient and accurate manner.
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.
• Lifting Capacity - Ability to lift up to 25 lbs.
• Mobility - Periods of time on feet, standing, walking, etc.
• Exposure - Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
• Noise Tolerance - High noise levels.

Additional Information

All your information will be kept confidential according to EEO guidelines.

#Fortify

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.