Sales Support Specialist

Job Summary

Under direct supervision, responsible for servicing and managing relationships with an assigned book of business.

Major Responsibilities

• Manage assigned book of business (new and existing zero accounts).
• Support and work with all service managers and specialists for assigned accounts.
• Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction. Respond to escalated issues that may arise; seek additional support from management as needed.
• Conduct regular status meetings with customers to understand their needs and link them to the organization's product/service strategies.
• Manage pricing and service-related activities.
• Perform product cross-referencing activities.
• Create and run monthly/quarterly reports.

Minimum Job Requirements

Education

• High school diploma or equivalent.

Knowledge / Skills / Abilities

• Proficiency with MS Excel, Word, and Outlook.

Preferred Job Requirements

Education

• Bachelor's Degree.

Work Experience

• At least 1 year of account management or sales experience.

Knowledge / Skills / Abilities

• Background in commissioned, tangible product sales.
• Experience identifying, connecting with, building consensus, and closing new business.
• Ability to present multiple product lines.

Additional information

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position

$25.00 - $36.25 Hourly

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Pay and benefits

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.