Salesforce Center of Excellence Lead
- Location
- Milford, OH (Remote) · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 6+ years
- Education
- Bachelor's degree
- Listed
- 31 days ago
Skills & highlights for this role
- Salesforce
- Sales Cloud
- Service Cloud
- Marketing Cloud
Also useful
- CPQ
- Data 360
- Agentforce
- Experience Cloud
About the role
We've been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Marketing Cloud Engagement, Marketing Cloud Next, Data 360, Agentforce, Personalization, Intelligence, Loyalty Cloud, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We've always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role
ListEngage's internal enablement department, ListEngage Academy, is partnering with Tata Consultancy Services (TCS) to hire and install a Salesforce Center of Excellence (CoE) Lead in TCS' Seven Hills Park delivery center in Milford, Ohio. While the position is located within a TCS office, the role reports to the Head of ListEngage Academy.
The responsibilities consist of CoE leadership and governance, business demand and growth, stakeholder management, and talent strategy and development. The individual will serve a pivotal role in growing the joint Salesforce practices by bridging the gap between business demand and talent availability.
The following are the primary responsibilities
- CoE Leadership & Governance
- Lead the Salesforce CoE
- Define standards and best practice
- Oversee delivery quality
- Ensure the reuse of assets and accelerators
- Business Demand & Growth
- Drive internal demand for Salesforce services
- Lead executive-level pitches
- Define the Salesforce growth strategy
- Stakeholder Management
- Partner with account leadership, the global Salesforce practice, and ecosystem partners to scale the Salesforce business
- Talent Strategy & Development
- Own the training and certification strategy for junior Salesforce talent
- Upskill internal resources into Salesforce roles leveraging enablement options
- Attract and hire experienced Salesforce professionals externally
Education & Experience Requirements
- Leadership experience in Salesforce-led growth, delivery, and capability building
- 6+ years of professional experience
- Bachelor's degree in any field of study required
Preferred Qualifications
- Salesforce certifications strongly preferred
- Understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ, Data 360, Agentforce, and Industry Clouds
Knowledge, Skills and Abilities
- Strong program management, organizational, and execution skills
- An executive presence and ability to influence senior leaders
- Strategic thinker with the ability to translate workforce needs into a scalable talent development program
- Exceptional presentation, facilitation, and public speaking skills
- Excellent written and verbal communication skills
What We Offer
- Competitive salary and performance-based incentives
- Relocation stipend available for eligible candidates
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment
Why You Should Join Us
- 100% CEO approval on Glassdoor
- A team of approximately 150 Engagers
- Core values that drive us:
- Be a Team Player
- Be Accountable
- Be Growth Oriented
- Be Great at What You Do
If you're interested, so are we! Send your resume our way, and we'll contact you for a phone interview if you meet qualifications
Equal opportunity and legal notices
At ListEngage, we aim to change the world by challenging the traditional consulting model by building a flexible, delivery focused organization that can deliver on the promise that we have made to each other. We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
From ListEngage, LLC's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Salesforce Center of Excellence Lead job at ListEngage, LLC located?
Yes, this Salesforce Center of Excellence Lead opening at ListEngage, LLC is listed as Milford, OH (Remote) (On-site). Always check ListEngage, LLC's application page for specific state eligibility or relocation policies.
What qualifications are required for Salesforce Center of Excellence Lead at ListEngage, LLC?
For the Salesforce Center of Excellence Lead role, ListEngage, LLC highlights 6+ years of relevant experience; a bachelor's degree; experience with Salesforce, Sales Cloud, Service Cloud, Marketing Cloud. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Salesforce Center of Excellence Lead position at ListEngage, LLC?
This listing links directly to ListEngage, LLC's Greenhouse application page. You can apply directly on ListEngage, LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.