SALESFORCE DEVELOPER

About the role

Note

This position is open only to City of New York employees serving in the permanent civil service title of Certified IT Administrator (LAN/WAN). The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency.

The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes.

Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values. The Fire Department of the City of New York (FDNY) seeks a full-time Salesforce Developer that will design, develop, maintain, and support Salesforce applications and solutions used by the Department.

The candidate will translate business and functional requirements into scalable Salesforce solutions; develop and customize applications using Apex, Lightning Web Components (LWC), SOQL, and Salesforce configuration tools; and integrate Salesforce with other enterprise applications and services using RESTful APIs and other integration technologies.

Responsibilities include working closely with business analysts, QA staff, project managers, and other development teams to deliver new functionality and enhancements; troubleshooting and resolving application issues and defects; supporting production applications; performing data updates and migrations; implementing security, user access, and role-based permissions; participating in testing, code reviews, deployments, and technical documentation; and following established development and security standards.

The candidate will also contribute to the ongoing modernization, maintenance, and continuous improvement of FDNY's Salesforce applications. CERTIFIED IT ADMINISTRATOR (LA - 13652

Qualifications & Requirements

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following: 1.

A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network and/or wide area network planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or 2.

A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" or 3. A satisfactory equivalent of education and/or experience equivalent to "1" or "2" above.

Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A master's degree in computer science or a related field from an accredited college may be substitute for one year of experience.

However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above. Note: In addition to meeting the minimum Qualification

Requirements

Incumbents may be required to update existing and/or obtain additional professional industry-standard certification(s) for current and future technical environments(s) in which they may be assigned to work, as determined by the employing agency.