Salesforce Programmer Analyst 4

About the role

• Job Title: Salesforce Programmer Analyst 4
• Work Type: Hybrid
• Location: Glen Allen, VA 23060
• Salary: $70 - $90 per hour
• Start Date: October 26, 2026
• End Date: June 30, 2027

Industry Category: Government / Information Technology / Salesforce Development

Employment Type: Contract

Requisition ID: 813398

Overview

We are seeking a highly experienced Salesforce Programmer Analyst 4 to support the Virginia Department of Social Services (DSS) in Glen Allen, Virginia.

This hybrid contract opportunity focuses on enhancing, maintaining, and remediating defects in a recently developed Salesforce application that has been released to production. The ideal candidate will bring extensive hands-on expertise in Salesforce Service Cloud, Apex development, Lightning Web Components (LWC), declarative configuration, Copado CI/CD, and Agile development practices.

The successful candidate will collaborate with development and DevOps teams to deliver reliable Salesforce enhancements, improve application stability, and maintain effective release management processes.

This position requires on-site attendance every Monday and Thursday at the Glen Allen office.

Application

Qualified candidates should demonstrate at least eight years of relevant Salesforce development experience, including Salesforce Service Cloud, Apex classes, Lightning Web Components, and enterprise application support.

Applicants must have practical experience with Copado, Jira, Salesforce configuration, production defect remediation, and application deployment processes.

Candidates must confirm their ability to work on-site in Glen Allen, Virginia, every Monday and Thursday and physically reside within the United States throughout the assignment.

About the role

The Salesforce Programmer Analyst 4 will support the Virginia Department of Social Services by developing enhancements, troubleshooting production issues, and remediating defects in an existing Salesforce application.

This role requires advanced Salesforce development expertise, including Apex classes and triggers, Lightning Web Components, Salesforce Flows, and declarative configuration tools. The analyst will apply a configuration-first approach, prioritizing standard Salesforce capabilities before introducing custom code.

The successful candidate will use Copado to support continuous integration, deployment pipelines, source control, and release management across Salesforce environments. The position also involves writing and maintaining Apex unit tests, investigating production defects, and collaborating with DevOps personnel to improve application quality and stability.

Additionally, the analyst will use Jira to document user stories, acceptance criteria, defects, and design changes while maintaining technical documentation for application enhancements and releases.

Responsibilities

Salesforce Application Development & Enhancement

• Develop, maintain, and enhance Salesforce Apex classes, triggers, and Lightning Web Components.
• Build and support Salesforce functionality that meets documented business and technical requirements.
• Develop solutions within Salesforce Service Cloud environments.
• Modify and improve existing Salesforce applications to address production issues and new business requirements.
• Support modernization activities involving the replacement of legacy Aura components with Lightning Web Components.

Declarative Salesforce Configuration

• Apply a configuration-first approach to Salesforce application development.
• Develop and maintain Salesforce Flows, validation rules, page layouts, and permission sets.
• Evaluate declarative functionality before implementing custom Apex or LWC solutions.
• Support migration from legacy Process Builder functionality to modern Salesforce automation tools.
• Maintain effective application configuration and access control practices.

Copado CI/CD & Release Management

• Use Copado to manage Salesforce source control, deployment activities, and release pipelines.
• Support continuous integration and continuous delivery processes across Salesforce environments.
• Collaborate with DevOps teams to coordinate deployments and resolve release-related issues.
• Troubleshoot deployment failures, configuration conflicts, and application defects.
• Maintain accurate deployment notes and release documentation.

Production Support & Defect Remediation

• Investigate, troubleshoot, and resolve defects affecting Salesforce applications in production.
• Analyze application behavior to identify root causes and implement appropriate fixes.
• Collaborate with technical teams to triage issues and prioritize remediation activities.
• Validate application changes to reduce the risk of recurring defects.
• Support ongoing application stability, reliability, and maintainability.

Apex Testing & Quality Assurance

• Develop and maintain Apex unit tests for custom Salesforce functionality.
• Ensure code changes meet applicable Salesforce organization code-coverage requirements.
• Support testing and validation of application enhancements and defect fixes.
• Identify and resolve issues discovered during development, testing, and deployment.
• Follow established development and DevOps quality assurance practices.

Agile Delivery & Jira Management

• Use Jira to create and maintain user stories, acceptance criteria, defects, and development tasks.
• Document technical and functional design changes for enhancements and defect remediation.
• Collaborate with Agile delivery teams to clarify requirements and coordinate development activities.
• Track development progress, defect resolution, and implementation activities.
• Maintain clear communication regarding development priorities and delivery status.

Technical Documentation & Collaboration

• Develop and maintain technical design specifications, deployment notes, and release documentation.
• Document Salesforce application changes, configurations, and development decisions.
• Collaborate with developers, DevOps engineers, business stakeholders, and other technical personnel.
• Communicate technical issues and proposed solutions clearly and professionally.
• Support knowledge sharing and continuous improvement of Salesforce development practices.

Minimum Qualifications

• 8+ years of experience working with Salesforce Service Cloud.
• 8+ years of experience developing Salesforce Apex classes and Lightning Web Components (LWC).
• 5+ years of experience using Jira for Agile development, user stories, acceptance criteria, and defect tracking.
• 4+ years of experience using Copado for Salesforce CI/CD, deployment management, and release processes.
• 3+ years of experience replacing or modernizing Salesforce Aura framework components.
• Proven hands-on experience developing and maintaining Apex classes, triggers, and Lightning Web Components.
• Strong knowledge of declarative Salesforce configuration, including Flow Builder, Process Builder migration, validation rules, page layouts, and permission sets.
• Experience using Copado or comparable Salesforce CI/CD tools in production release management environments.
• Experience developing Apex unit tests and meeting Salesforce organization code-coverage requirements.
• Experience troubleshooting and remediating production application defects within DevOps-driven development environments.
• Practical experience documenting user stories, acceptance criteria, defects, and design changes in Jira.
• Strong written communication skills and experience producing technical design specifications, deployment notes, and release documentation.
• Ability to apply a configuration-first development approach and determine when custom Apex or LWC development is appropriate.
• Must be available to work on-site in Glen Allen, Virginia, two days per week: Mondays and Thursdays.
• Must physically reside within the United States throughout the assignment in accordance with Commonwealth of Virginia security policies.
• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Preferred Qualifications

• Experience with Salesforce AI capabilities, including Agentforce, Einstein, and Prompt Builder.
• Familiarity with recent Salesforce platform enhancements and product capabilities.
• Salesforce Platform Developer I certification.
• Salesforce Platform Developer II certification.
• Experience supporting Salesforce implementations in government or public-sector environments.

Compensation

• Pay Range: $70 - $90 per hour

Schedule

• Work Arrangement: Hybrid
• Mandatory On-Site Days: Mondays and Thursdays
• On-Site Frequency: 2 days per week

Work Location

• Glen Allen, VA 23060