SAP/Manhattan Technical Consultant (70456)

About the role

• Responds to production support issues and independently handles moderately complex issues.
• Independently performs ongoing application monitoring and escalates issues appropriately
• Actively seeks opportunities to reduce support incidents and manual work through technology
• Develops, utilizes, and enhances technical documentation, knowledge bases, and DR plans
• Works with vendors to resolve issues as needed. Participates in vendor case reviews; supplies logs, information, and facts needed to support vendor resolution of issues
• Seeks to identify and resolve root causes of problems; formulates and executes remediation plans
• Recommends and/or develops solutions to increase operational efficiencies, including utilization of automation, proactive monitoring scripts, process changes to reduce support tickets, etc.
• Working with an Application Delivery team, contributes to the design of technical solutions for medium to large sized projects, considering capabilities, risks, and system dependencies
• Identifies gaps between technical design and system/application capabilities for medium to large sized projects
• Takes lead role in planning, communicating, and executing small to medium complexity initiatives
• Installs software and completes moderately complex configuration changes conforming to company standards. Creates change controls with appropriate implementation, test, and rollback plans
• Performs data load and extraction activities to support testing or business needs, often across varying application platforms
• Develops moderately complex custom objects (queries, scripts, etc.) to meet business needs
• Defines, creates, and executes accurate system and unit test plans for moderately complex projects and software releases
• Takes ownership of complex problems and technical challenges, communicating plans and status updates to leaders within IS and business teams
• Able to clarify uncertain objectives and help build consensus amongst teammates and partners
• Helps to build and develop the skills and morale of others on team. Identifies training opportunities
• Able to overcome challenging problems and issues on own, enlisting leadership help appropriately.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or other relevant field

-5 years of enterprise application/system support or other relevant technical experience

• Broad knowledge of enterprise application and integration technologies and how they are used in an enterprise setting
• Experience implementing, enhancing, or supporting production applications, preferably one or more from the product lifecycle (demand, replenishment, inventory, merchandising, supply chain, OMNI)
• Extremely solid analytic and problem solving skills. Able to distinguish technology problems from people or process problems
• Able to analyze and troubleshoot complex issues spanning multiple technology platforms
• Excellent communication skills both written and verbal. Able to articulate information to internal customers and IS leaders. Able to work well in groups containing individuals with differing viewpoints
• Possesses a strong work ethic and positive attitude; positively impacts the morale of his/her team
• Solid understanding of SQL query language; Oracle PL/SQL preferred
• Experience with UNIX; shell scripting experience preferred
• Experience supporting SAP MM (ECC Materials Management module)
• Experience implementing and/or supporting Manhattan Associates’ OMS/Omni or Supply -Chain applications - or other Omni fulfillment or order management solutions
• Some programming experience (ABAP, Java,.net, UNIX shell, or other language).

Additional Information

• "All your information will be kept confidential according to EEO guidelines".
• All candidates who are authorized to work in US are encouraged to apply.
• Candidates must clear the Background check prior to commencing the assignment.

Third Party Candidates

Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.