Sartén Restaurant- AM Server Assistant

About the role

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Position Summary

The Server Assistant (Busser) is responsible for supporting restaurant operations by assisting servers, maintaining dining room cleanliness, and ensuring tables are properly set and prepared for guests. This position plays a key role in delivering exceptional guest experiences by helping create a clean, organized, and efficient dining environment while supporting the overall success of the restaurant team.

What You Will Accomplish

Key Responsibilities

• Assist servers in providing prompt, attentive, and professional service to guests
• Deliver water, bread, condiments, and other items as requested
• Respond promptly to guest needs and communicate requests to servers or management.
• Maintain a positive, friendly, and professional demeanor when interacting with guests
• Support overall guest satisfaction by ensuring dining areas remain clean and presentable
• Assist with running food as needed
• Clear and reset tables quickly and efficiently according to restaurant standards
• Remove used dishes, glassware, silverware, and linens from tables throughout service
• Maintain cleanliness of dining areas, service stations, and restaurant entrances
• Ensure tables, chairs, booths, and surrounding areas are clean and organized
• Replenish table settings, napkins, condiments, and service supplies as needed
• Assist with maintaining cleanliness of beverage stations and service areas
• Assist with restaurant opening, closing, and side work duties
• Stock service stations with necessary supplies including glassware, silverware, napkins, and condiments
• Polish silverware, glassware, and other service items as assigned
• Support food runners and servers during peak service periods
• Follow all food safety, sanitation, and workplace safety procedures
• Assist with special events, private dining functions, and banquet support when needed.
• Work collaboratively with hosts, servers, bartenders, kitchen staff, and management

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred but not required.
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Food Handler Certification as required by local regulations

OS&E Coordinator - New Hotel Opening

Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities

• Coordinate all OS&E procurement activities from project initiation through hotel opening.
• Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
• Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
• Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
• Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
• Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
• Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
• Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
• Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
• Maintain accurate inventory records, asset documentation, and storage organization.
• Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
• Assist with room and departmental installations, mock operations, and opening readiness activities.
• Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision.

Additional information

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.