Satellite Patient Representative I
- Location
- Weymouth, MA
- Listed
- Today
About the role
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number: R-22338
Facility: LOC0026 - 101 Columbian Street101 Columbian Street Weymouth, MA 02190
- Department Name: SSH Medical Oncology Cancer Center
- Status: Part time
- Budgeted Hours: 0
- Shift: Day (United States of America)
The Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. PRs work in a dynamic team environment to problem-solve and collaborate with the goal of providing an excellent call experience.
The PR role is essential to institute operations and as a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Compensation Pay Range
$17.30 - $24.75
Ability to function as an integral member of a team. Excellent communication, organizational, time management, and customer service skills. Strong attention to detail. Ability to multi-task and problem solve on the spot. Excellent phone etiquette. PC proficiency; ability to learn new software quickly. Knowledge of medical terminology is a plus. This position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.
Monday-Friday
Responsibilities if Required
Education if Required
License/Registration/Certification Requirements:
From South Shore Health's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Satellite Patient Representative I job at South Shore Health located?
This Satellite Patient Representative I position at South Shore Health is located in Weymouth, MA. Always check South Shore Health's application page for specific state eligibility or relocation policies.
How do I apply for the Satellite Patient Representative I position at South Shore Health?
This listing links directly to South Shore Health's Workday application page. You can apply directly on South Shore Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.