SCADA Support Specialist
- Pay
- $75,000 – $140,000 per year
- Location
- Queens, NY · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 4+ years
- Education
- Bachelor's degree
- Listed
- 14 days ago
Skills & highlights for this role
- SCADA systems support and maintenance
- PLC, RTU, and HMI configuration and troubleshooting
- Network device maintenance
- Data backup and PLC backup systems
- Cybersecurity protocol application
- Computer hardware and software troubleshooting
- Technical documentation maintenance
Also useful
- Wastewater treatment operations knowledge
- Industrial control system security
- Telemetry and communications infrastructure
- Vendor and contractor management
About the role
- The I.T automation engineer Civil Service Title is non-competitive and does not require perspective candidate to be on a civil service list.
Key Responsibilities will include but not limited to
- Provide technical support for SCADA systems, including troubleshooting and problem resolution.
- Assist with the design, implementation, and maintenance of SCADA systems.
- Configure and test SCADA software and hardware to ensure proper functioning.
- Collaborate with cross-functional teams to identify and resolve issues with SCADA systems.
- Oversee and provide day-to-day maintenance and support of all components related to the facilities' OT environment.
- Responsible for the configuration, installation, support and maintenance for all monitoring and control equipment including, electronic sensing devices, Remote Terminal Units (RTUs), Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMI), data communications equipment and services, computer hardware, and other telemetry devices.
- Work with third party vendors/contractors to ensure proper installation, reliability, accuracy, and maintenance of all computer hardware and supporting control systems associated with Supervisory Control and Data Acquisition (SCADA) system.
- Work with field technicians and I.T. divisions to support operation and upgrades of the telemetry equipment and communications infrastructure.
- Coordinate with operating and maintenance personnel to provide for proper calibration, repair and maintenance of sensors, instruments, and telemetry equipment.
- Maintain the facility's network devices, data backup, anti-virus, patch management, and PLC backup systems. Troubleshoot and resolve computer system issues (HW/SW).
- Maintain documentation of SCADA systems and processes.
- Apply and maintain local security and cyber-security protocols and standards establish by the I.T. management group.
- Travel to and support SCADA systems at other facilities as required..
Qualifications & Requirements
- A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
- Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
- Education and/or experience which is equivalent to "1" or "2" above.
About DEP
The NYC Department of Environmental Protection (DEP) protects public health and the environment for over 8 million New Yorkers. We provide 1.1 billion gallons of high-quality drinking water daily, manage wastewater and stormwater, and regulate air, noise, and hazardous materials pollution. With nearly 6,000 employees, DEP operates the largest municipal water and wastewater utility in the U.S.
About BWT
The Bureau of Wastewater Treatment (BWT) operates and maintains critical wastewater infrastructure across all five boroughs, including 14 Wastewater Resource Recovery Facilities, over 90 pumping systems, combined sewer overflow facilities, and more. BWT is undergoing a digital transformation focused on four pillars: SCADA Support and Development, IT Support and Cybersecurity, Asset Management, and Application Development. This transformation aims to modernize operations and improve resilience, efficiency, and data-driven decision-making.
Under the supervision of the Section Chief of SCADA Support, the selected candidate will serve as a SCADA Support Specialist for the specified BWT wastewater Treatment facilities. The SCADA Support specialist will be the subject matter expert (SME) on the facilities' SCADA system and associated components such as network, security, backup, and data management.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the SCADA Support Specialist role at City of New York?
The SCADA Support Specialist posting at City of New York states compensation of $75,000 – $140,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the SCADA Support Specialist job at City of New York located?
This SCADA Support Specialist position at City of New York is located in Queens, NY (On-site). Always check City of New York's application page for specific state eligibility or relocation policies.
What qualifications are required for SCADA Support Specialist at City of New York?
For the SCADA Support Specialist role, City of New York highlights 4+ years of relevant experience; a bachelor's degree; experience with SCADA systems support and maintenance, PLC, RTU, and HMI configuration and troubleshooting, Network device maintenance, Data backup and PLC backup systems, Cybersecurity protocol application, Computer hardware and software troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the SCADA Support Specialist position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.