Secondary Market Analyst I

Job Description Summary

Supports the daily operation of the credit union's mortgage rate lock desk, pricing engine, and investor loan delivery process. Processes new mortgage interest rate lock requests and assists mortgage loan originators with loan pricing questions and issues. Assesses the current real estate market and recommends mortgage strategies.

Assists with mortgage interest rate pricing, mortgage investor reporting, secondary market commitments, and mortgage pipeline hedging. Assists with the preparation of weekly/monthly interest rate proposals for the credit union's mortgage products. Prepares and analyzes financial plans, forecasts, and reports. Performs various ad-hoc financial analyses.

Communicates financial results and financial analysis findings to management to assist with decision making. Assists in updating, maintaining, and creating multiple complex financial models. Works cross-functionally across the credit union to assist with developing goals and analyzing performance.

Essential Duties and Responsibilities

• Processes new mortgage interest rate lock requests and administers post-lock changes in accordance with established rate lock policy.
• Assists mortgage loan originators with loan pricing questions and issues; provides front-line support on pricing engine use and scenarios.
• Assists with mortgage investor reporting, submitting loan files to external investors and reconciling discrepancies.
• Monitors mortgage interest rate locks and secondary market commitments to ensure successful sale and hedging of secondary market pipeline.
• Works extensively with mortgage lending departments and external mortgage loan investors to maintain functionality of multiple origination/processing platforms.
• Researches general ledger accounts to identify discrepancies and communicates findings to management.
• Conducts activity surveys with department management to derive a standard cost of labor for loan origination activity; reviews and records new loans; works closely with Cost Accountant to compile statistical results into an analysis to determine when to expense or amortize origination income/expense.
• Conducts various financial analyses and research on credit union operations as directed by management, including but not limited to: ROI calculations, profitability, marginal cost, loan pricing, and gain on sale projections.
• Provides information to management by assembling data, summarizing data, and preparing reports.
• Reliably and accurately mines data from multiple report sources, including but not limited to: Workday, OnBase, Encompass, Optimal Blue, and RFCU's core system to support weekly and monthly reporting.
• Reconciles month-end investor loan accounts to investor balances, identifying and researching variances between RFCU and investor records.
• Develops efficiencies and creates process improvements utilizing multiple software programs to reduce the time necessary to complete responsibilities.
• Company Wide Expectations
• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
• Delivers friendly, caring service to internal and external members.
• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
• Follow all physical and online security procedures and maintain strict confidentiality of all member information.
• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
• Works scheduled hours and maintains punctuality.
• Performs other related duties as assigned or requested.

Minimum Qualifications

• To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.
• An equivalent combination of education and experience may be considered.

Education Requirements

4 Year / Bachelors Degree - Finance, Accounting, Economics or other Business related field - Required

Experience Requirement

2 Years - Financial Institution experience. - Required

Secondary marketing, mortgage banking, or capital markets experience - Preferred

Skills/Abilities

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
• Learn and apply information, on a wide range of credit union products, services, and regulatory compliance requirements, in order to assess member situations and develop solutions.
• Superior skills with Microsoft Excel.
• Familiarity with fixed income investments and the effect of macro and microeconomic influences on economic environments.
• Attention to detail and accuracy required.
• Utilize knowledge and experience in performing job functions.
• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions, and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar, and punctuation.
• Operate computers, use business software, and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one's own time effectively.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Intermittent lifting and carrying up to 25 pounds.