Security Ambassador (Part Time) | SeaWorld San Diego

About the role

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do

As a Security Ambassador at SeaWorld San Diego, you will be assigned to the turnstile area of the park to conduct inspections of bags, backpacks, coolers, and other containers coming into the park. Our ambassadors enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job. You will also:

• Ensure excellent customer service by responding to customer requirements, expectations, and needs
• Be responsible for the safety and protection of guests, visitors, co-workers and their property while on company premises
• Help write reports for minor incidents (e.g., lost strollers and missing items)
• Conduct bag checks, looking for any items that are not allowed into SEA facilities
• Observe main gate areas for suspicious person(s) or activity
• Staff parking lot observation towers
• Staff various park entrances
• Help locate lost children
• Occasionally assists other locations and areas throughout the park as needed.
• Other duties as assigned

What it takes to succeed

• High School diploma or equivalent
• At least 18 years of age
• Able to stand and/or walk for prolonged periods of time
• Able to work in outside weather conditions
• Able to positively interact with park guests, co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs
• Excellent English written and verbal communication skills, and be able to generate written reports, effectively present information and respond to questions from the general public with excellent guest service skills

What else is important

Hours will vary based on the parks operating schedule and are not guaranteed.

• Part Time: Ability to be scheduled up to 29 hours per week.
• Must be available three days a week including one weekend day, plus morning, nights, weekends, and Holidays.

Compensation

• 19.00 USD hour

The perks of the position

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways