Security Dispatch Operator
- Pay
- $26 – $28 per hour
- Location
- Seattle-Washington-United States of America
- Listed
- 2 days ago
What you will do
Provide alarm and incident monitoring and dispatching, emergency and non-emergency security messaging, and incident escalation, globally 24 hours a day, 7 days a week for an organization that covers hundreds of locations, and over 100,000 people in over 100 countries.
How you will do it
- Respond to all alarm events and answer incoming calls regarding the customer alarms quickly and efficiently
- Action/respond to both internal / external customer emails
- Answer all incoming calls promptly and effectively in an efficient and professional manner
- Follow through and take ownership on all queries where possible
- Work unsupervised and maintain professionalism
- Contribute to well-staff and a safe and healthy workplace through:
- Ensuring awareness and understanding of, and compliance with, standard operating procedures in respect of emergency and evacuation procedures, security, accident and incident reporting, hazard reporting and 'self-reporting'.
- Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace e.g. Micro pausing, stretching, exercising.
- Role model our Transformation Code of Conduct (CoC)
What we look for
- Knowledge of the security or technology industry.
- You will be energetic, enthusiastic yet considered and calm under pressure.
- You are able to speak up and be heard, you are driven, and ready to really make your mark on a global scale, thriving on success.
- You are able to work well in a team environment.
- Computer skills; Microsoft Office 365 (Teams, Outlook, SharePoint, Excel, Word)
- You get things done - you are analytical, organized, and manage competing priorities with ease.
- Experience within the SOC environment. (preferred)
- Security, military, law enforcement, or emergency services experience. (preferred)
Other Requirements
- Must be able to work 1st shift,2nd or 3rd shift
- Must be able and willing to work in person at the SOC - located in Redmond.
- U.S. citizen or legal right to work in the U.S.
- Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding him/ her from receiving the vaccine.
Pay and benefits
HIRING HOURLY RANGE: $26 - $28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package.
Equal opportunity and legal notices
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
From Jci's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Security Dispatch Operator role at Jci, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Security Dispatch Operator role at Jci?
The Security Dispatch Operator posting at Jci states compensation of $26 – $28 per hour. Final pay may depend on location, experience, and interview evaluation on Jci's official career site.
Where is the Security Dispatch Operator job at Jci located?
This Security Dispatch Operator position at Jci is located in Seattle-Washington-United States of America. Always check Jci's application page for specific state eligibility or relocation policies.
How do I apply for the Security Dispatch Operator position at Jci?
This listing links directly to Jci's Workday application page. You can apply directly on Jci's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.