Security Manager

About the role

The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena's brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies.

This position has an annual compensation of $85,000 per year.

Duties and Responsibilities

• Manage daily security operations including shift scheduling, patrols, access control, and incident reporting
• Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols
• Liaise with local law enforcement, fire department, and emergency services as needed
• Develop and implement safety policies, evacuation procedures, and crisis management protocols
• Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs
• Coordinate coverage for VIP guests, high-profile events, and public access areas
• Conduct risk assessments and incident investigations, producing detailed reports
• Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety
• Maintain compliance with all relevant city, state, and OSHA security regulations

Qualifications & Requirements

• 5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments
• Prior supervisory or managerial experience in a unionized setting preferred
• NYS Security Guard License required; Fire Safety Director Certification strongly preferred
• CPR/First Aid/AED Certification required
• Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols.

Skills

• Calm, composed leadership under pressure
• Excellent communication and team coordination skills
• Strong decision-making in real-time situations
• Discreet and professional demeanor with guests and high-profile clientele
• Detail-oriented with clear documentation and reporting ability

Physical Demands and Work Environment

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.