Security Officer

Position Summary

A security officer is responsible for helping protect a client's physical, human and intellectual assets and deliver "legendary" customer service in the performance of their duties. Security officers are required to perform a wide range of duties based on the nuances of a client's property, the services agreement between the client and SecurAmerica and the post where the officer is to be assigned.

Duties/Responsibilities

• Provide "LEGENDARY and RESPONSIVE" customer service in representing SecurAmerica and the client based on site and post instructions.
• Help deter, deflect, detect, investigate and/or resolve all activity that could result in loss or liability for the customer including criminal incidents, fire hazards and safety conditions.
• Serve as a representative of the client in noticing and remedying any condition that could reflect poorly on the client's brand.
• Enforce client security, safety and fire/life safety rules, procedures and protocols.
• Maintain a high level of visibility, vigilance and professionalism while on post and while on patrol.
• Effectively and efficiently respond to client, contractor and visitor inquiries and service requests; graciously assist all parties as needed.
• Conduct proactive and comprehensive interior and exterior security patrols and inspections of the property.
• Immediately and appropriately respond to emergency situations according to specified protocols.
• Complete required reports, logs and paperwork in a timely method that meets or exceeds account quality standards.
• Fully comply with the terms of SecurAmerica's security services agreement, site post orders/procedures and client performance standards
• Perform other duties as required

Qualifications & Requirements

Experience

• Stable work history
• Previous customer service and/or security experience desired

Education

• High School Diploma or GED

Competencies

• Excellent appearance and professional demeanor
• Good listening, verbal and written communication skills
• Sound judgment
• Computer literate and ability to use email, access the internet and use Microsoft Word

General Requirements

• Must be 21 years or older
• US Citizen
• Ability to successfully pass a thorough background investigation and drug test
• Valid driver's license
• Must meet all requirements to obtain a security officer's license (applicable in only those jurisdictions that require such a license)

Additional Information

All your information will be kept confidential according to EEO guidelines.