Security Officer

About the role

The University of Dubuque is a growing, faith-based university seeking a dependable and service-oriented Security Officer to join our Campus Safety and Security team.

As a Security Officer, you will play an important role in maintaining a safe, secure, and welcoming environment for students, faculty, staff, and visitors. This varied position offers the opportunity to assist people, patrol campus, respond to calls, and support the University's daily operations.

You don't need a law enforcement background to make a difference in campus safety. We're looking for dependable people with good judgment, strong communication skills, and a commitment to helping others. If you're looking for a full-time position with benefits where your work matters, consider joining the University of Dubuque's Campus Safety and Security team.

Primary Responsibilities

• Patrol campus buildings and grounds to help maintain a safe environment
• Open and close campus facilities and assist with access control
• Issue parking violations and assist with parking-related concerns
• Enforce University policies professionally and consistently
• Respond to emergency and non-emergency calls and document incidents accurately
• Perform basic security and fire safety inspections as assigned
• Communicate with officers and campus departments using telephone, radio, and computer systems
• Assess and prioritize calls based on urgency
• Maintain call logs, incident records, and other required documentation
• Update access requests through the University's controlled-access system
• Perform other duties as assigned in support of the University’s Mission

Skills and Abilities

• Dependability, sound judgment, and attention to detail
• Strong verbal and written communication skills
• Ability to remain calm, prioritize tasks, and respond appropriately under pressure
• Basic computer skills and the ability to learn new systems
• Ability to follow written and verbal instructions
• Ability to walk, climb stairs, and perform patrol duties, including working outdoors in varying weather conditions
• Ability to meet the position's physical requirements, including lifting, pushing, or pulling up to 50 pounds, as required
• Knowledge of security procedures, fire safety inspections, or the Clery Act is beneficial. Training will be provided for job-related procedures and reporting requirements

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Basic computer knowledge
• Ability to read and comprehend basic written and verbal instructions
• Flexible schedule (nights/weekends) and work special events as scheduled
• Previous security experience is preferred but not required

Schedule

• Full-time, first shift: 7:00 a.m. to 3:00 p.m.
• Full-time, second shift: 3:00 p.m. to 11:00 p.m.

• The schedule includes weekends and occasional University events as required.
• Shift differentials are available for second shift ($0.50 per hour) and third shift ($0.65 per hour), subject to applicable University policies.

Benefits & Perks

• Four weeks of vacation with one week available after 90 days of employment
• Tuition benefits for the employee after one year of employment
• Tuition benefits for eligible dependents beginning immediately
• Retirement match- dollar for dollar up to 5% with eligible match up to 7%
• Medical, dental, and vision insurance
• Life insurance and long-term disability