Security Supervisor

About the role

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Café while working
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

• We're searching for a confident and proactive Security Supervisor who will lead with purpose and precision.
• In this role, you'll be the driving force behind a safe, secure, and welcoming environment for guests and team members alike.
• Your leadership will set the tone for professionalism, vigilance, and exceptional service-ensuring every guest feels at ease and every team member feels supported.

Who You Are

• Dynamic Leader: You inspire confidence and foster collaboration, creating a culture of accountability and trust
• Clear Communicator: You connect easily with guests and team members, ensuring clarity and calm in every interaction
• Strategic Problem Solver: You thrive under pressure, responding to challenges with sound judgment and effective solutions
• Detail-Oriented Professional: You maintain high standards and ensure every aspect of security operations runs seamlessly
• Adaptable Team Player: You embrace change and work effectively in a fast-paced, guest-focused environment
• Veterans and military spouses are encouraged to apply

What You'll Do

• Oversee daily security operations to ensure a safe and secure environment for guests and staff
• Monitor surveillance systems and conduct regular property inspections
• Lead, train, and mentor security team members, fostering professionalism and accountability
• Respond promptly to security incidents, emergencies, and guest concerns with effective solutions
• Collaborate with local law enforcement and emergency response teams as needed
• Conduct thorough investigations of incidents and prepare detailed reports for management
• Implement and enforce security protocols, policies, and procedures to protect guests and property
• Coordinate with other departments to ensure seamless communication regarding safety issues
• Provide excellent customer service, addressing guest inquiries and concerns with professionalism
• Organize and conduct security drills and training sessions to enhance team preparedness
• Maintain accurate records of security activities and incidents for compliance and accountability
• Stay updated on current security trends and best practices to continually improve operations
• Assist in developing a comprehensive risk management strategy for the resort
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include

• Associate's degree in Criminal Justice, Security Management, or a related field
• Minimum of 3 years of experience in security management or a related role
• Proven ability to lead and manage a team effectively
• Strong understanding of safety regulations and emergency response procedures
• Excellent verbal and written communication skills
• Certification in security management (e.g., Certified Protection Professional - CPP)
• Experience in hospitality or resort security
• Familiarity with surveillance systems and security technology
• Proficient in conflict resolution and crisis management techniques
• Previous experience collaborating with law enforcement agencies
• Multilingual abilities to enhance communication with diverse guests

Who You'll Supervise

• Security Officer Team