Security Support Analyst
- Location
- Raleigh, NC
- Listed
- Yesterday
About the role
NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide second level support with the DOT IT Enterprise Applications Team. The support consists of documenting and coordinating activities with respect to the installation and configuration of Genetec Security Center and IP cameras, SV32 devices, door aggregators and all system components deployed for FACS project.
- Support to the Enterprise Application team, in respect to the installation and configuration of Genetec Security Center and IP cameras SV32 devices, door aggregators and all system components deployed for FACS project.
- Receiving, logging and fully documenting requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support from the deployment/project team and determine appropriate actions to be taken.
- Escalate 3rd party software and hardware issues to Application Owner; insuring proper attention is given to the issue depending on severity and impact to project schedule.
- Assist in the creation of document(s) which details the information architecture, the network ids, the building locations, installation documents, configuration documents and all other project documents required for the Enterprise Applications team.
- Must have the ability to capture incidents and issues identified by the project with the ability to document resolution(s) for the team leader providing weekly status reports to Management.
Qualifications & Requirements
Required Skills
- BS/BA or equivalent work background plus IT Support experience and enterprise software environment or equivalent
- Experience with Genetec Security Center preferred
- Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)
- Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]
- Ability to learn complex business functions
- Computer Science Degree or related discipline; professional certification
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Equal opportunity and legal notices
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
From Infojini Inc.'s careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Security Support Analyst role at Infojini Inc., it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Security Support (Physical, Personal, SAP, and Industrial Security Support) ExpertGdit · USA VA Fort Belvoir
- Security Support (Physical, Personnel, Special, SAP and Industrial Security)CGS Federal (Contact Government Services) · Gordon, GA
- Security Support SpecialistTitan Security Group · Milwaukee, WI
- Security Support (Physical, Personal, SAP, and Industrial Security Support) ExpertGdit · USA NC Fort Bragg
- Security Support (Physical, Personnel, Special, SAP and Industrial Security)CGS Federal (Contact Government Services) · Fort Lewis, WA
- Security Support (Physical, Personnel, Special, SAP and Industrial Security)CGS Federal (Contact Government Services) · Arlington, VA
Common questions
Where is the Security Support Analyst job at Infojini Inc. located?
This Security Support Analyst position at Infojini Inc. is located in Raleigh, NC. Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Security Support Analyst position at Infojini Inc.?
This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.