Senior Account Manager

About the Role

If you're an experienced healthcare communications professional with a passion for delivering impactful medical communications and building trusted client relationships, we'd love to hear from you.

As a Senior Account Manager, you'll lead the delivery of strategic medical communications projects for one or more pharmaceutical clients. Acting as the primary client contact, you'll oversee a broad range of projects from concept through execution, ensuring they're delivered on time, within budget, and to the highest quality standards. Working closely with scientific, creative, editorial, digital, meetings, and operational teams, you'll help clients achieve their communication objectives while driving account growth and long-term success.

At Ashfield MedComms, we offer flexible ways of working. Whether that's remotely, in the office, or a hybrid of both, empowering our people to work in the way that suits them best.

Here's What You'll Be Doing

• Lead the day-to-day on a mix of publications and medical affairs accounts, acting as the primary client contact.
• Manage the successful delivery of a broad range of medical affairs and publications initiatives, including meetings, congress activities, abstracts, manuscripts, scientific content,, training materials, and other multichannel communications.
• Build strong client relationships by providing proactive guidance, strategic support, and exceptional customer service.
• Develop and oversee project plans, timelines, budgets, and financial performance to ensure projects are delivered efficiently and profitably.
• Partner with cross-functional teams, including scientific services, editorial, creative, digital, meetings, and production, to deliver high-quality, compliant solutions.
• Identify opportunities to expand existing accounts, contribute to proposals and pitches, and support new business growth.
• Mentor and support junior team members while fostering collaboration and sharing best practices across the wider team.

About You

• 5-7+ years' experience in medical or healthcare communications, with experience managing pharmaceutical client accounts.
• Strong understanding of the pharmaceutical industry and the development of medical communications projects across medical affairs and publications.
• Experience managing a variety of project types and leading multiple workstreams simultaneously.
• Proven ability to manage client relationships, project budgets, timelines, and financial performance.
• Excellent communication, organization, problem-solving, and stakeholder management skills.
• Bachelor's degree in life sciences or a related discipline, or equivalent experience.
• A collaborative, proactive, and client-focused approach with a passion for delivering high-quality work.

Benefits

At Ashfield, compensation is more than just a base salary. We offer a comprehensive bonus plan and benefit programs including for medical, dental, and vision, a generous 401k match, vacation, sick and personal days. Generous company holiday plan and additional benefits for those building a family include access to enhanced fertility support, family support programs, as well as expanded paid leave for new parents, including personalized coaching support.

Our Pledge

• We appreciate the importance of having a workforce that reflects the various communities in which we operate, and our goal is to create an inclusive environment where diverse employees want to work and where they can flourish.
• Ashfield MedComms is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary - that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation $85,000—$105,000 USD

• Don't meet every job requirement?
• That's okay!
• Our company is dedicated to building a diverse, inclusive, and authentic workplace.
• If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway.
• You may be just the right person for this role or others.