Senior Account Mgr

About the role - Senior Account Manager

As a Senior Account Manager, you'll identify new business opportunities, build customer partnerships, and coordinate freight shipments. This business-to-business sales role combines understanding customers' transportation needs with developing personalized solutions and managing the details that keep their freight moving.

Location: 1950 W Cook Rd, Suite 102, Fort Wayne, Indiana, United States

Employment type: Full-time

Responsibilities

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Analyze customers' needs and offer personalized transportation solutions.
• Provide quotes for customers' freight-related inquiries.
• Develop strategies to increase sales and strengthen customer partnerships.
• Maintain accurate, up-to-date information in the company's operating systems.
• Organize and manage daily shipments to deliver on our No-Fail Service promise.
• Collaborate with your team on pricing strategies and account implementation plans.
• Communicate effectively with customers, drivers, and internal teams.
• Help drivers adopt mobile electronic tracking systems.
• Maintain knowledge of shipping lanes, geography, and seasonality to inform your work.

Benefits and development

• Opportunities for advancement at a company that promotes from within.
• Free on-site training and career development.
• Paid holidays and paid time off after 90 days.
• Health, vision, dental, life, and disability insurance.
• 401(k) plan.

Qualifications & Requirements

• A high school diploma or GED equivalent.
• Proficiency in Google Suite and Excel.
• Strong written and verbal communication skills.
• Attention to detail, problem-solving skills, and effective time management.
• A business-minded approach and the ability to manage multiple priorities in a fast-paced environment.
• Preferred, but not required: Sales experience and an associate or bachelor's degree.