Senior Administrative Associate (Hybrid)
- Pay
- Grade 53
- Location
- Wheeling, WV · Hybrid
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 17 days ago
Skills & highlights for this role
- Administrative support experience
- MS Office (Word, Excel, PowerPoint)
- Strong keyboarding and typing skills
- Technical troubleshooting of software
- Attention to detail
- Organizational skills
- Ability to meet deadlines
- Handling sensitive and confidential information
- Customer service
- Professional verbal and written communication
Also useful
- Experience in legal or banking industry
- Experience supporting a Williams Lea client operation
- Familiarity with additional administrative software
- Subject matter expertise in administrative operations
- Training delivery to junior staff
About the role
The Senior Administrative Associate provides a variety of administrative support functions to a site, office and/or client, which may include tasks such as expense reports, time entry, invoice entry, calendar and phone management and opening client matters.
The Senior Administrative Associate will be a proven subject matter expert that will assist with training, operational process improvements, and provide thought leadership to the wider team of Admins. (* denotes an "essential function") *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. *Utilize appropriate logs and/or tracking software for all administrative support work *Ensure that job tickets are properly filled out before beginning work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues *Meet contracted deadlines for accepting, completing, and delivering all work *Troubleshoot basic equipment problems *Assist in developing training plans and process maps for the administrative operation *Deliver training plans to a team of Admins *Serve as a subject matter expert and resource for junior employees *Interact with clients in person, over the phone, via video or electronically Prioritize workflow Performs Quality Assurance on own work and work of others Answer telephone, emails, and place service calls when needed Adhere to company policies in addition to client site policies Use equipment and supplies in a cost-efficient manner
Qualifications & Requirements
High school diploma or equivalent education Minimum (2) years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more.
Formal education and/or training may be considered in lieu of experience Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client Familiar with other software programs for providing administrative support Strong attention to detail; able to work on multiple projects simultaneously Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion Able to exercise good judgment to make decisions that conform to business needs and policy Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast-paced environment Ability to communicate professionally both verbally and in writing Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions Must be self-motivated with a positive attitude Proven customer service skills are required to create, maintain, and enhance customer relationships
Additional Information
The rate of pay for this role at the noted RRD location is $18.22-25.53/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.
To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
About the Company
RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Equal opportunity and legal notices
RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #WLWV #LI-NH #LI-Hybrid RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value innovation, authenticity, and integrity.
From RR Donnelley's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Senior Administrative Associate (Hybrid) role at RR Donnelley?
The Senior Administrative Associate (Hybrid) posting at RR Donnelley states compensation of Grade 53. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on RR Donnelley's official career site.
Where is the Senior Administrative Associate (Hybrid) job at RR Donnelley located?
This Senior Administrative Associate (Hybrid) position at RR Donnelley is located in Wheeling, WV (Hybrid). Always check RR Donnelley's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Administrative Associate (Hybrid) at RR Donnelley?
For the Senior Administrative Associate (Hybrid) role, RR Donnelley highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with Administrative support experience, MS Office (Word, Excel, PowerPoint), Strong keyboarding and typing skills, Technical troubleshooting of software, Attention to detail, Organizational skills. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Administrative Associate (Hybrid) position at RR Donnelley?
This listing links directly to RR Donnelley's SmartRecruiters application page. You can apply directly on RR Donnelley's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.