Senior Application Engineer

About the role

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

The Applications Engineer IV is an advanced-level individual contributor responsible for enterprise application leadership, strategic customer engagement, and deep technical influence on product and solution direction. The role requires expert judgment, autonomy, and cross-functional leadership. Success is measured by application performance, customer outcomes, product adoption, strategic deal support, and organizational technical capability.

About the role

• Area: Commercial Appliances North America
• Location: Nidec Suwanee Business Office on-site position
• Reporting To: NAR AE & Lab Manager

About the Role & Mission

Are you ready to take your technical expertise to the next level and drive our commercial growth across North America?

We are seeking a Senior Application Engineer to serve as the primary technical partner between Nidec Global Appliance and our key commercial accounts. In this high-impact role, you will lead application and product specification strategies, direct product development, and strengthen Nidec's position as a technological leader in the cooling and commercial appliance industry.

Key Responsibilities

Customer Engagement & Strategic Partnership

• Act as the main Senior Application Engineering contact for Nidec's key commercial customers.
• Conduct weekly face-to-face project follow-ups and hold quarterly reviews with customers to ensure project success and exceed expectations.
• Understand customer portfolios and long-term strategies to protect and expand Nidec's market share.

Technical Strategy & Application Support

• Evaluate complex technical requirements for major OEM projects and recommend optimal product and service solutions.
• Align customer requirements with R&D teams to direct future product developments and innovations.
• Support on-site Quality Assurance (QA) issues, Technical Decision Analysis (TDA), and continuous improvement initiatives (cost reduction, process optimization, and new designs).
• Approve and implement product changes seamlessly without placing customer applications at risk.

Business Growth & Market Intelligence

• Map new business and application opportunities to increase contribution margins and market share.
• Estimate costs and consult closely with the sales force on technical integration and proposal development.
• Monitor industry trends, competitor capabilities, and evolving energy/safety codes and regulatory standards.

Operations & Field Collaboration

• Coordinate pilot production runs with QA and Production teams to guarantee compliance and swift customer approvals.
• Travel to assigned customer sites, OEMs, and Nidec manufacturing/R&D plants domestically and internationally as required.

Education & Experience

• Education: Bachelor's Degree in Mechanical Engineering (or equivalent).
• Experience: 5-7 years of relevant experience in technical application engineering or engineering support.

Technical & Professional Skills

• Strong technical background in Thermodynamics, Compressors, Controls, and Refrigeration Systems.
• Experience using complex analytical tools to evaluate, streamline, and design solutions driving operational excellence.
• Proficient in technical proposal writing, cost estimation, and presenting to executive and technical stakeholders.
• High proficiency in Microsoft Excel and PowerPoint

Mindset & Soft Skills

• Strong ownership mindset, decision-making capability, and a sense of urgency.
• Win-Win negotiation approach and excellent organizational & communication skills.
• Ability to work independently while fostering collaborative cross-functional teamwork.

Language Requirements

• Mandatory: Fluent English
• Desirable: Spanish or Portuguese
• Additional Job Details
• Technical - T4
• Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with major impact on departmental or job family results, using extensive technical principles
• Seasoned technical contributor; works under limited supervision
• Works independently on a wide range of moderately complex projects and may be responsible for entire projects or processes within team
• May contribute to the development of goals and planning efforts for the department

Communication & Influence

• Communicates with senior leadership and employees within and outside of department and/or job family on matters that require explanation, interpretation and/or advising; may communicate with external clients or partners depending upon the job area
• Influences employees within the business unit to agree and align on new concepts, practices and approaches

Innovation & Complexity

• Responsible for moderate to significant improvements of technical/business processes, procedures, or systems to contribute to the performance of the team
• Problems are moderately complex, requiring application of broad and deep experience and technical expertise, and may impact multiple departments and/or job family

Leadership & Talent Management

• Coaches, reviews and delegates work to other professionals
• Manages end-to-end projects or processes

Knowledge & Experience

• Requires extensive (deep or broad) technical knowledge of specialty area with cross-functional and working knowledge of industry practices/other areas, typically obtained through advanced education and strong experience
• Requires a bachelor's degree or equivalent experience and minimum 7 years of prior relevant experience