Senior Associate Collections Lead
- Pay
- $26 – $44 per hour
- Location
- Work at Home, NV
- Listed
- 7 days ago
Key Responsibilities
- Resolve Escalated Accounts:
Additional information
Serve as the primary point of contact for second tier escalations, focusing on high-risk, aged, or disputed receivables.
- Drive Resolution Strategies:
Collaborate with internal teams (Sales, Legal, Customer Service) to resolve payment delays, disputes, and non-responsiveness.
- Enhanced Collection Activities:
Execute targeted outreach and follow-up on overdue accounts, including final demand letters and pre-collections actions.
- Skip Trace Research:
Perform advanced research to locate and engage customers with unreachable or outdated contact information.
- Reporting & Analysis:
Monitor aging reports, track escalation outcomes, and provide insights to improve collections performance and reduce bad debt.
- Process Improvement:
Identify trends and recommend process enhancements to streamline escalation handling and improve recovery rates.
Minimum Qualifications
- Minimum 2 years of experience in corporate collections, accounts receivable, or escalation management, preferably in a large enterprise environment.
- Bachelor's degree in a related field (business, accounting, finance) OR equivalent work experience.
Critical Knowledge/Skills
Technical Skills
- Advanced Excel (pivot tables, VLOOKUP, large datasets)
- SAP and Salesforce proficiency
Analytical & Operational Skills
- Complex account reconciliation
- Skip tracing and investigative research
Communication & Interpersonal
- Executive-level communication
- Customer service in high-pressure scenarios
- Proven ability to resolve 2nd tier escalation requests and reduce past due risk.
- Ability to perform complex reconciliations.
- SAP and Salesforce experience.
- Experience communicating with high level executives and customers.
- Attention to detail and demonstration of quick follow-up to study needs, commits to quality
- Adept in handling complex collections activity with a high level of customer service
Working Environment
Location: Fully remote (or mostly remote if near a McKesson hub office)
Pay and benefits
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position $26.15 - $43.58
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
About McKesson
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
The Senior Associate Collections Lead is responsible for managing escalated accounts receivable issues, driving resolution of high-risk balances, and supporting AR to cash conversion for high value accounts. This role is critical in driving proactive collection strategies, reducing aging balances, and minimizing bad debt exposure. The ideal candidate will be analytical, persistent, and skilled in high-risk account management and escalation processes.
Equal opportunity and legal notices
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada). Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
From McKesson's careers page, first listed on Rolev.ai on November 3, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Senior Associate Collections Lead role at McKesson?
The Senior Associate Collections Lead posting at McKesson states compensation of $26 – $44 per hour. Final pay may depend on location, experience, and interview evaluation on McKesson's official career site.
Where is the Senior Associate Collections Lead job at McKesson located?
This Senior Associate Collections Lead position at McKesson is located in Work at Home, NV. Always check McKesson's application page for specific state eligibility or relocation policies.
How do I apply for the Senior Associate Collections Lead position at McKesson?
This listing links directly to McKesson's Workday application page. You can apply directly on McKesson's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.