Senior Associate, Product Strategy and Operations

About the role

Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you'll work with ambitious, high-performing teams built on integrity, candor and collaboration, backed by our market-leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.

What We Do

As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non-discretionary assets, as of December 31, 2025.

The Opportunity

As part of Hamilton Lane's Global Client Solutions Team, the Product Team is responsible for the management and execution of all aspects of our investment programs across our investment platforms, including managing products and assisting with investor relations across the globe.

As a Senior Associate supporting the Product Strategy & Operations function, you will report to the Principal, who supports the Head of Product and platform teams in executing cross-platform strategy and operations.

In this role, you will manage a shared pool of analysts, build subject-matter-expert (SME) relationships across platforms, drive consistency in content and analyst training, and serve as a trusted point of contact for stakeholders across the firm on behalf of the Product Team

The successful candidate must be able to communicate effectively, both written and verbal, be detail-oriented and operate in a fast-paced and deadline-driven environment where priorities often change.

Responsibilities

• Manage and develop the shared analyst pool, both to support day-to-day platform needs and as the primary team executing on cross-platform initiatives - ensuring analysts are trained, coordinated, and positioned to implement process changes.
• Drive consistency in marketing content, templates, and standard responses across product platforms.
• Manage cross-platform deliverables for content, data aggregation, and team reporting.
• Own recurring working relationships with platform subject-matter experts directly by hosting recurring meetings, managing resource allocation, and facilitating coordination.
• Contribute to and help operationalize cross-platform initiatives, turning best practices across platforms into repeatable processes.
• Partner with platform peers and Client Solutions leadership to help shape Product's strategy, contribute to the ongoing development of Product's underlying infrastructure, and communicate updates on key initiatives to the broader Client Solutions team.
• Supervise vendor relationships for technologies owned by product, supporting ongoing monitoring, relationship management, and service suite.
• Meet regularly with the Head of Product and the Principal, Product Strategy & Operations, to share updates on owned projects/tasks and contribute to project roadmaps and ad hoc tasks.
• Support cross-platform decision-making processes that balance inclusive, cross-functional input with the speed needed to execute.

Must-haves

• College degree (B.A., B.S. or B.B.A.). An advanced degree, MBA, and/or CFA is preferred, but not required.
• Minimum of 7 years working experience in financial services in either an investor relations or product management role.
• Direct people management/supervisory experience, including delegating work, providing performance feedback, and developing junior staff.
• Experience working directly with clients and client teams.
• Proficient in Microsoft applications (Word, Excel, PowerPoint).

Nice-to-haves

• Demonstrated ability to manage and develop a team, including coaching junior staff and managing performance across varying skill levels.
• Comfortable building credibility and working relationships across multiple teams and stakeholders.
• Highly motivated and organized, detail oriented.
• Excellent written and verbal communication skills.
• Comfortable managing up across multiple senior stakeholders, including platform leads and firm leadership.
• Ability to manage a dynamic, cross-platform workload and prioritize across competing demands, including balancing team management responsibilities with individual contributor work.

Travel Requirements

• Minimal travel expected. From 0-10% domestic/international

Benefits

At Hamilton Lane, our benefits philosophy is simple:

to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring. To do this, Hamilton Lane offers the following benefits:

Enhancing Your Physical and Emotional Health

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

• For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.
• For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means.