Senior Associate, SBA Loan Documentation & Closing Specialist

About the role

Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. We believe that confidence is the best business plan. Within Capital One’s Small Business Bank (SBB) division, we help our clients stand out with personalized advice and resources that can help them prepare for what’s next.

We’ve helped over hundreds of thousands of business owners secure their finances, streamline their cash flow and save time on banking. We provide a variety of competitive savings, checkings, escrow, lending and treasury management products. This is supported by our mission to help small businesses succeed. Our clients aren’t just our clients—they’re our business partners.

At Capital One, we strive to create a world class experience for our customers. As a Senior Associate, SBA Loan Documentation & Closing Specialist, you are responsible for coordinating loan closings, preparing and reviewing loan documents, and ensuring all loan documents are accurately prepared in accordance with Bank policy and regulatory requirements, while providing an exceptional customer experience and maintaining Capital One’s high standard of excellence.

General Responsibilities

• Apply job knowledge and documentation expertise to a diverse array of complex lending products.
• Prepare complex commercial loan documents using in-house and third party documentation software platforms (LaserPro, Etran, Word templates) for SBA Express, 7A and 504 new loans, renewals, extensions and modifications.
• Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors.
• Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations, applicable government related Standard Operating Procedures (“SOP”) and with any other requirements designated by the credit approval authority, and authorize the closing of such loans.
• Review organizational documents, appraisals, surveys, flood determinations & flood policies and other third party documents to ensure conformity with bank and SBA SOP standards.
• Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.
• Assist in identifying and clearing any exceptions within the appropriate time periods.
• Coordinate the issuance of letters of credit, including renewals and amendments.
• Interact with underwriters, relationship managers, customers, agent banks, attorneys, title companies and insurance agents to ensure all conditions are met for closing.
• Manage a complex workload that includes multiple tasks and conflicting priorities.
• Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues.
• Maintain expert knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.
• Maintain expert knowledge of commercial Real Estate loan documentation, collateral perfection, title insurance, UCC due diligence, compliance requirements, lending policies and procedures and loan/funding terminology.

Basic Qualifications

• At least 5 years of experience in Banking or Financial Services
• At least 2 years of experience of SBA Loan Closing experience (Express, 7a and 504)
• At least 2 years of customer service experience in a consumer, mortgage, or commercial lending support role

Preferred Qualifications

• Associates Degree or higher in Accounting or Finance
• Business Management courses or Paralegal certification
• At least 5 years of experience in loan administration and documentation
• At least 5 years of experience of SBA Loan Closing experience (Express, 7a and 504)
• At least 5 years of customer service experience in a consumer, mortgage, or commercial lending support role

• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Monday-Friday are in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $80,800 - $92,200 for Business Loan Advocate 3

Pay and benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).