Senior Automation Product Specialist

About the role

We are looking for a Senior Automation Product Specialist to join our Mayer Team in Richmond, VA!

Summary

The Senior Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Senior Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs.

What You'll Do

• Meet or exceed sales goals of assigned technology offer
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
• Establish relationships with sales and customers to better understand sales potential
• Work with sales to establish joint strategies and activities
• Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting
• Create and present technical and commercial training for internal and external customers
• Describe or demonstrate product to customers
• Acquire, use, and continuously develop personal technical knowledge
• Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
• Work with prospective customers to move projects through the sales cycle to conclusion
• Properly prepare for sales calls, customers events, etc.
• Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
• Mentor and coach junior level team members
• Perform other duties as assigned

What You'll Need

• 10+ years of experience
• Electrical distribution industry or related experience required
• Valid Driver's License
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
• Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Physical Demands

• Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands

• Up to 10 pounds - Occasionally - up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
• Travels to offsite locations - Frequently - 21% to 50%

Our Benefits Include

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.