Senior Business Operations Analyst

About the role

Healthcare is complex. We're here to change that.

RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.

Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other.

At a Glance

The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.

Location: New York City, NY | Hybrid

We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we're in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Office address: 250 Park Ave S, New York, NY 10003 (Union Square)

What You'll Do

• Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
• Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
• Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
• Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
• Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
• Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
• Help maintain data quality and operational rigor through standardization, documentation, and governance
• Present findings and recommendations to stakeholders and leadership in a clear, actionable way
• Support ad hoc analyses and projects as business needs evolve

What We're Looking For

• Bachelor's degree in business, operations management, or a related field
• 2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
• Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
• Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations
• Excellent written and verbal communication skills, with the ability to present to varied audiences
• Ability to manage multiple priorities and work independently in a fast-paced environment

Additional information

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $75,000 - $88,000

*Note actual salary is based on geographic location, qualifications and experience

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Hiring Timeline Notice

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/31/2026.

We do not provide visa sponsorship for this role at this time.

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