Senior Claims Advocate

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Why Choose HUB?

Throughout our network of more than 700 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.

Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you wit h competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time.

Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you

• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your industry knowledge and expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of our business
• believe in integrity and building success by developing relationships with others

Job Responsibilities

• Communicate with insureds, carriers, adjusters, attorneys/counsel during life of a claim;
• Review and evaluate insurance policies to determine where coverage potentially exists;
• Evaluate and review legal documents, including, but not limited to, complaints, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest;
• Advocate 1st party property claims from initial report of claim to settlement on behalf of Hub clients;
• Organize and participate in claim reviews meetings and new business presentations;
• Maintain diary of files for follow-up and document all follow-ups within claim file;
• Interact with account service teams;
• Create and issue correspondence, including written advocacy on behalf of Hub clients.
• Track claim success stories.
• Contribute towards quarterly newsletters and articles based on claim scenarios.
• Demonstrate effective team management skills

Requirements

• 5+ years minimum of commercial insurance claims handling experience
• Multi-line brokerage or carrier claims experience with a emphasis on 1st party property claims
• Ability to manage multiple responsibilities in deadline driven environment
• Proven ability to work independently and collaboratively with a team
• Excellent attention to detail
• Excellent oral & written communication skills
• Proficiency with all MS Office Applications
• P&C License required; can be secured post-hire.
• Occasional local travel; limited travel outside of local area.

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.